Director of Field Operations

About the Role

The Director of Field Operations provides functional operational leadership for Divcon’s Field Operations teams, with primary responsibility for the successful execution of new construction data center projects. This role develops and implements short-, medium-, and long-range technical objectives, field standards, training programs, and execution strategies that drive safe, consistent, profitable, and customer-focused project delivery. Serving as a senior operational and technical leader, the Director partners with Operations, Engineering, and internal leadership to standardize DDC and PLC commissioning practices, strengthen field technical capability, resolve internal and external execution risks, and scale the organization to support major project growth.

Responsibilities

• Develop, implement, and monitor technical processes, training, and field standards that improve efficiency, profitability, quality, and customer satisfaction.
• Provide technical direction and implementation oversight for systems, projects, programs, and field execution practices within the area of expertise.
• Implement standardized DDC and PLC commissioning execution practices across projects and field teams.
• Lead comprehensive technical strategies and mentor teams in data center applied equipment integrations, industry technology enhancements, and standardized field implementation.
• Work with Engineering teams to develop and deploy on-site systems, tools, and resources that support successful project execution and customer satisfaction.
• Partner with DDC and PLC factory resources to support implementation of developed products and services that drive business growth.
• Drive productivity, efficiency, and utilization across Field Operations Managers, Critical Systems Supervisors, and all levels of Control Technicians.
• Lead operational reviews and performance management processes across major projects to strengthen execution discipline and accountability.
• Scale the field business to staff and execute up to $1B in revenue.
• Actively support internal and external customers by ensuring problems and issues are handled effectively and in a timely manner.
• Ensure quality assurance, customer satisfaction, and world-class installation performance across the field organization.
• Influence and communicate effectively with senior leaders, executives, customers, subcontractors, and cross-functional stakeholders.
• Ensure the organization has the operational capacity and leadership capability required to scale with project demand.
• Forecast technical staffing needs based on project pipeline, backlog, and field execution requirements.
• Coordinate with Talent Acquisition and recruiting partners to support hiring strategies for operational and technical roles.
• Support development and implementation of onboarding and training programs for operational and technically focused employees.
• Mentor and develop operational leaders, including Field Operations Managers and Critical System Supervisors.
• Identify leadership development opportunities that strengthen operational management capability.
• Support the VP of Operations in developing leadership training and career progression frameworks across operations.

Qualifications

• Technical understanding of building management systems, DDC and PLC platforms, electrical systems, building automation fundamentals, and related hardware, software, and industry protocols.
• Ability to develop, implement, and monitor technical processes, training programs, field standards, and commissioning execution practices that improve efficiency, profitability, quality, and customer satisfaction.
• Strong project execution capability, including planning and coordinating field activities, managing schedules, supporting risk mitigation, and resolving challenges during installation, commissioning, and customer coordination.
• Demonstrated experience establishing creative approaches to issue resolution and influencing individuals, teams, customers, subcontractors, and organizations to implement change.
• Proven ability to define, implement, and sustain continuous improvement processes that strengthen field execution, operational performance, productivity, utilization, and customer outcomes.
• Strong written and verbal communication skills, computer proficiency, and ability to communicate effectively with diverse stakeholders.
• Team leadership capability with ability to mentor, develop, and support operational or technically focused employees.
• Collaborative and self-motivated work style with ability to manage multiple priorities in a fast-paced environment.

Experience

• Bachelor's degree in Business or Construction Management or a minimum of 10 years of relevant industry experience.
• Experience developing and implementing technical processes, field standards, training programs, and execution practices.
• Experience partnering with Engineering, factory resources, subcontractors, vendors, customers, and cross-functional leadership.
• Experience leading operational reviews, performance management, productivity initiatives, and resource planning across major projects or multi-site operations.
• Experience forecasting staffing needs, supporting hiring strategies, mentoring leaders, and developing training or leadership programs.

Physical Requirements

• Ability to travel frequently by plane or car.
• Ability to stand, walk, and move throughout job sites for extended periods.
• Ability to climb ladders, stairs, and lifts.
• Ability to bend, kneel, crouch, and work in tight spaces.
• Ability to lift, carry, and maneuver equipment up to 50 pounds.
• Manual dexterity to handle tools, wiring, and small components.
• Ability to work at heights and in varying indoor/outdoor conditions.
• Visual keenness to read schematics, labels, and digital displays.
• Ability to hear and respond to alarms, equipment sounds, and verbal instructions.
• Capability to safely operate hand and power tools.

Benefits

• Hands-on training and career advancement in the data-center industry.
• 100% coverage of individual medical premiums and partial family coverage.
• 401K with employer match after 90 days.
• Short- and long-term disability insurance at no cost.
• Flexible PTO.
• For field-based roles: covered business travel expenses, per diem, phone allowance, tools, PPE, paid training, and reimbursable expenses.

Divcon does not accept unsolicited resumes from agencies. Agencies must have a signed agreement in place prior to submitting any candidate. Unsolicited resumes will be considered the property of Divcon, and no fees will be paid.