Director of Field Operations

Responsibilities

• Spearheads and oversees the daily field operations of a company, including its other sites within a defined territory map.
• Makes significant decisions based on extensive research and reviews while adhering to company standards and regulations.
• Oversees the department's employment and training procedures.
• Develops, implements, and oversees field operations standards, procedures, objectives, goals, and strategies.
• Completes field inspections to ensure compliance with customer requirements, local, state, and federal laws and regulations as well as company policies, procedures and controls.
• Establishes and tracks project forecasts and budget.
• Hires, trains, develops, and evaluates field operations staff.
• Plans and reviews compensation actions.
• May manage and review customer service and customer satisfaction surveys.
• May assist in the development of project reports.

Qualifications

• Oversight Project Management
• Human resources
• Continuous Improvement
• Strategic Planning
• Succession Planning
• Team Management
• Strong Communicator
• Process Improvement
• KPI's Performance Metrics
• Business Development

Benefits

• Medical, vision and dental insurance
• 401k w/company match
• Generous paid time off
• On-site fitness facility
• Paid holidays
• Health savings account
• Company paid benefits (long term disability and basic life/AD&D)
• Employee assistance program
• Tuition and education assistance
• Employee appreciation events
• Volunteer time off
• Professional development opportunities