Director of Family Engagement, Alpha - $200,000/year USD

About the role

This position anchors trust with ultra-high-net-worth families in California. The role involves taking ownership of the complete relationship with each family, facilitating ongoing, substantive discussions about Alpha's AI-powered approach, and creating and iterating on community experiences that foster belonging and endorsement.

Responsibilities

• Take ownership of the complete relationship with each family on campus, cultivating trust that deepens over time
• Identify concerns proactively and address them with discretion, urgency, and principled judgment
• Ensure consistent visibility during critical moments: morning drop-off, afternoon pick-up, and intentionally designed parent gatherings
• Facilitate ongoing, substantive discussions about Alpha's AI-powered approach with highly analytical, technology-oriented families
• Create and iterate on community experiences that foster belonging, endorsement, and organic referral growth

Requirements

• Based in or able to commute daily to Palo Alto, Piedmont, San Francisco, La Jolla, or Los Angeles
• 5+ years working directly with UHNW individuals or families in private schools, private equity, family offices, or elite client service environments
• Proven ability to navigate complex, high-stakes relationships with discretion and sound judgment
• Active, daily user of AI tools (e.g., ChatGPT, Claude, Perplexity) with the ability to clearly explain AI capabilities, risks, and limitations
• Strong presence and communication style that earns credibility with highly educated, high-expectation families
• Familiarity with private or independent school ecosystems, either professionally or personally
• Availability for early mornings, late afternoons, and select evening or weekend events

Qualifications

• Established relationships within local private school or UHNW networks
• Experience engaging with founders, investors, or technology executives
• Demonstrated success building communities or experiences that generate organic referrals
• Background in early-stage or high-growth settings where ambiguity is prevalent
• Capacity to distill complex technical concepts into clear, assured dialogue

Skills

• Strong interpersonal and communication skills
• Ability to handle sensitive and confidential information
• Proficiency in using AI tools to support decision-making
• Experience in building and maintaining trust with high-net-worth clients

Benefits

• Health, vision, dental insurance
• 401(k) plan
• PTO

Pay

$100 USD/hour, which equates to $200,000 USD/year assuming 40 hours per week and 50 weeks per year.

Schedule

Full-time (40 hours per week)