Regional Director of Family Engagement, Alpha - $200,000/year USD

About the role

This role serves as the trusted relationship at the heart of every family's experience at Alpha. It maintains their confidence through challenging moments, cultivates a community where belonging feels substantive, and establishes the conditions under which satisfied families become active advocates.

Responsibilities

• Take ownership of the relationship with every family on campus—the continuous, evolving relationship that ensures parents feel known, not simply attended to
• Foresee concerns before they surface as conversations, and address them with the discretion and interpersonal skill that preserves trust
• Maintain visible presence where families gather: morning drop-off (7–9am), afternoon pick-up (2–4pm), evening parent gatherings, and occasional weekend programming
• Create a campus community with authentic dimension—events, traditions, and connection points that give families a sense of belonging to something valuable
• Encourage parent advocates naturally, delivering experiences so reliably excellent that referrals emerge as the organic result
• Sustain the ongoing discussion about Alpha's AI-powered model with families managing screen time questions, skeptical relatives, and occasional doubts—not only at enrollment, but continuously throughout their campus experience
• Recognize when a family isn't the right match and manage that reality with the same care you bring to all interactions—safeguarding the community is integral to serving it
• Establish the systems and routines this role demands in a setting where the framework is still evolving

Requirements

• Currently live within commuting distance of one of these campuses OR willing to relocate within 60 days (preference for candidates with existing community roots)
• Legal authorization to work in the U.S. without sponsorship
• 5+ years in a relationship-centered role serving high-net-worth or ultra-high-net-worth families—private school admissions, luxury hospitality, philanthropy, or any context where discretion, warmth, and social fluency mattered as much as competence
• Proven capacity to sustain relationships through difficult moments with sophisticated families and come through with trust strengthened
• Authentic presence and communication approach that builds confidence quickly with affluent, high-expectation families—not polished in a manner that reads as rehearsed
• Direct familiarity with independent, private, or non-traditional education—through professional work or as a parent—that provides you with credible standing when families challenge the model
• Sincere belief in AI-powered education and the capacity to carry that conviction genuinely through years of parent relationships, not just the initial enrollment discussion
• Availability for flexible hours: early mornings (7–9am), late afternoons (2–4pm), evening events 2–3x/month, and occasional weekend activities

Nice-to-have Requirements

• Established relationships within the local affluent community that would provide you with an immediate, organic foothold on campus
• Private school or independent school background with a demonstrated record of family retention and community strength—not simply enrollment metrics
• Experience managing high-stakes family relationships where your judgment and discretion were the reason trust endured
• A talent for designing experiences—events, moments, environments—where people feel they're part of something worth protecting
• Prior startup or early-stage experience where you built from the ground up and remained steady when circumstances shifted rapidly

Qualifications

Exceptional candidates will have at least one of the following:

• Established relationships within the local affluent community that would provide you with an immediate, organic foothold on campus
• Private school or independent school background with a demonstrated record of family retention and community strength—not simply enrollment metrics
• Experience managing high-stakes family relationships where your judgment and discretion were the reason trust endured
• A talent for designing experiences—events, moments, environments—where people feel they're part of something worth protecting
• Prior startup or early-stage experience where you built from the ground up and remained steady when circumstances shifted rapidly

Skills

• Relationship-building and trust development
• Interpersonal communication and discretion
• Community engagement and event planning
• Parent advocacy and referral management
• Flexibility and adaptability in scheduling
• Understanding of AI-powered education models

Benefits

Not specified

Pay

$100 USD/hour, which equates to $200,000 USD/year assuming 40 hours per week and 50 weeks per year.

Schedule

Flexible hours: early mornings (7–9am), late afternoons (2–4pm), evening events 2–3x/month, and occasional weekend activities