Director of Facilities Services, Operations and Utilities

About the role

The Director oversees the Facilities Maintenance, Operations & Utilities Team, playing a critical role in maintaining a clean, safe, and well-maintained campus environment.

Responsibilities

• Supervises and mentors maintenance, operations, and utilities team staff.
• Evaluates and prioritizes work assignments and associated financial resource allocation.
• Evaluates employee performance, and develops staff.
• Cooperates with other Directors and Associate Directors within Facilities Management and across campus.
• Interfaces with customers relative to pending work requests to clarify scope and schedule.
• Uses sound judgment in prioritizing work, seeks management guidance on questionable or particularly challenging requests.
• Keeps campus leadership informed of projects and scheduled work.
• Serves as the campus administrator and the liaison to the Chancellor’s Office in the coordination of programs/projects with the CSU system Office of Capital Planning, Design, and Construction.
• Manages the recruitment, selection, development, and evaluation of assigned personnel.
• Provides day-to-day supervision to the associate directors that manage the skilled trades assigned to the maintenance, operation, repair or replacement of HVAC, plumbing, electrical, wall systems, and roofing.
• Reviews workload levels and coordination effectiveness between project manager, administrative services, and skilled trades, ensuring timely task/project completion, achievement of preventive maintenance goals, and delivery of quality services.
• Develops, implements, and maintains a building management program for university buildings and facilities.
• Ensures that services are ongoing and provided in the most effective and efficient manner.
• Develops a service model that is focused on user experience, technology future-focused operations, and a proactive maintenance approach.
• Establishes a quality assurance program using benchmarks and performance metrics to measure progress.
• Coordinates facilities activities with other University divisions, colleges, and departments.
• Ensures compliance with OSHA, building code, fire codes, applicable local ordinances, federal and state requirements.
• Oversight and management of CMMS system.
• Assists the AVP in the development and implementation of policies and procedures associated with all aspects of operating the physical plant.
• Coordinates and communicates with Campus Executive Leadership, appropriate department heads, Deans, other Facilities Directors within the CSU system and with the Chancellor’s Office.
• Consults with campus administration on issues related to maintaining the physical plant.
• Provides timely and accurate written and oral reports as required.
• Works with other departments such as Information Technology, to complete preventative maintenance, deferred maintenance, and minor capital outlay projects appropriate for in-house trades or maintenance contractors.
• Collaborates with the Campus Planning & Development team related to capital projects and improvements to infrastructure, building systems improvements, and major maintenance/deferred maintenance work that may require design drawings, permits, and inspections.
• Oversees utilities operations, maintenance, and capital renewal with support from the Associate Director of Utilities.
• Supports and advises Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Manages the financial resources allocated to facilities maintenance, operations and utilities.
• Makes sure to monitor recurring operating and annual capital budget allocations to manage expenditures in a fiscally responsible manner.
• Aids the AVP with multi-year operating budget planning and strategic planning process, including the development and implementation of short and long-term goals and objectives.
• Serves as the contract administrator for the institution, overseeing contracted services including Custodial, Landscaping, Waste Management, JCI Fire/Life Safety Inspections, and Elevator Services to ensure compliance with university administrative policies, procedures, and contract agreements.
• Reviews and approves proposals for work not covered under existing contracts and ensures contractors meet established university standards.
• Holds contractors accountable to the terms and obligations outlined in their agreements.
• Works in coordination with the Associate Director of Business Support Services on contract administration, including RFPs, renewals, and annual accruals.
• Manages and implements the Memorandum of Understanding for Facilities Management Services for University Corporation at Monterey Bay (UCorp), including housing and dining facilities on campus.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.
• Coordinates and supports the Campus Planning & Development team related to capital projects and improvements to utilities infrastructure.