Director of External Relations and Communications

Position Summary

The Director of External Relations and Communications (“Director”) leads the Foundation’s external relations function, including marketing, communications, and public relations. This is a hands-on, “player-coach” role: the Director is expected to both set strategy and personally produce and deliver high-quality work products (e.g., key messages, content, collateral, press materials, and campaign communications) in addition to leading planning and coordination.

Essential Duties and Responsibilities

• Develop, execute, and continuously improve COGF’s external relations strategy and annual communications plan; translate strategy into clear deliverables, timelines, and finished work products that support organizational priorities, donor engagement, and long-term financial sustainability. Use available data and insights to inform decisions and measure performance.
• Hands-on content production: Personally draft and finalize core external communications and materials (e.g., press releases, messaging frameworks/talking points, web and email copy, social posts, donor-facing narratives, fact sheets, presentations, and campaign collateral), ensuring accuracy, brand alignment, and timely delivery.
• Production oversight & QA: When work is delegated to staff, contractors, or vendors, provide direction and editing, manage scope and timelines, and complete final quality control; remain accountable for the finished output.
• Organizational leadership & collaboration: Partner with executive leadership and cross-functional teams (operations, programs, and philanthropy) to align external messaging and ensure coordinated campaign planning and delivery.
• Campaign planning & execution: Lead integrated marketing and communications campaigns (annual and ongoing), including creative direction, content development, production timelines, and quality control. Coordinate and collaborate with Philanthropy team on narrative, project management, and donor-data needs; lead design and development of campaign materials.
• Messaging & stakeholder communications: Own the communications calendar, including monthly stakeholder communications, and ensure consistent use of approved key messages across external channels and materials. Align communications with stewardship expectations to support an excellent donor experience and recognition.
• Brand & visual identity: Maintain and enforce brand standards and visual identity guidelines across COG and COGF externally facing assets; provide guidance and review to ensure compliance and consistency.
• Public relations & media: Build and manage the press office function, including proactive media relationship development, press releases, media inquiries, interview coordination, crisis communications support, and review/recommendation of media requests.
• Digital & social media: Lead COGF’s social media strategy and content pipeline; oversee channel management, content calendars, and performance reporting.
• Content & asset development: Oversee production and refresh of major externally facing assets (e.g., annual report, videos, photography, and other collateral) to ensure high-quality storytelling, design and on-brand presentation in collaboration with Philanthropy team.
• Events support: Support branding, marketing, and communications for COG group meetings and other events that serve as donor acquisition, stewardship, and volunteer engagement opportunities.
• Reporting: Track and report on campaign and external relations performance; produce concise, actionable updates for leadership and stakeholders. Lead annual report development and publishing; create templates for customized donor and stakeholder impact reports as needed.
• Supervise and develop direct report/s: Direct and oversee daily work, manage performance, and provide coaching to support professional growth.
• Travel to meetings which will include local, regional, and national business trips, with some overnight stays.

Qualifications

• Bachelor’s degree in business, marketing, communications, or related field, or substitute with 4 additional years of relevant experience.
• Eight (8) years of nonprofit marketing and communications experience, preferably with considerable experience in media relations, sponsorship management, corporate relations, and PR and at least 4 years’ of management level experience. Knowledge/experience related to leadership can substitute.
• Outstanding written and oral communication skills and proposal and presentation skills.
• Demonstrated ability to establish strong working relationships and influence with multiple stakeholders.
• Strategic vision and intuition will help COGF’s leadership develop innovative relationships and strengthen existing partnerships.
• Superb analytical thinking and decision-making abilities; the Director will lead and contribute to the organization’s analytical approach to decision-making and the ongoing development and refinement of tools for assessing the organization’s financial performance and selecting the appropriate benchmark and formative assessments for collecting and analyzing data.
• Excellent project management skills, which, in partnership with the foundation leadership team, will drive the development and implementation of multi-year strategic and financial plans for the organization’s efficient management.
• Ability to be a coach and player, setting both strategy and personally producing and delivering high-quality work products.
• Experience with CRM platforms, preferred experience with Salesforce & Marketing Cloud
• Proven ability to draft, edit, and finalize external-facing materials using various design and publishing tools.
• Experience in implementing project management tools, preferred experience with Monday.com.
• Excellent time management and planning skills to manage the day-to-day functionality of departments, strategic planning, and implementation.