External Communications Director

Job Responsibilities

• Develop and implement external communications strategies that elevate Aramark's brand and safeguard its reputation.
• Lead media relations efforts, including proactive outreach, managing interviews, and handling sensitive issues with tact and professionalism.
• Serve as a trusted advisor to senior executives, providing coaching and building sponsorship for communications strategies.
• Research industry trends and identify compelling themes to position Aramark as a thought leader.
• Create and edit sophisticated issue-response materials, including media statements, FAQs, and talking points.
• Manage crisis and issues communications across mainstream and social media platforms.
• Oversee project management for multiple complex initiatives, ensuring timely delivery and alignment with business objectives.
• Develop and monitor communications metrics to measure reach and impact.
• Media train spokespeople and manage external events.
• Collaborate with cross-functional teams to align company interests with client and front-line team needs.
• Demonstrate flexibility and resiliency in navigating challenges and pursuing innovative solutions.

Qualifications

• Bachelor’s degree required.
• Minimum 12 years of experience in communications, with a strong focus on media relations.
• Proven ability to manage multiple complex projects with urgency and precision.
• Exceptional writing and content creation skills; ability to produce clear, compelling materials under tight deadlines.
• Strong knowledge of social media channels and tactics to protect and elevate brand reputation.
• Familiarity with AI tools for public relations and experience leveraging them effectively.
• Demonstrated success advising and influencing senior executives.
• Experience in both corporate and agency environments preferred.

About Aramark

Aramark (NYSE: ARMK) is an operator of choice for food and facilities services in the public and private sectors. Aramark provides complementary foods, facilities, and operational services in 15 countries around the world. Aramark’s family of companies delivers integrated solutions in food, facilities, and facilities maintenance, uniforms, staffing, and recruitment. Founded in 1910, Aramark is one of the world’s largest managers of food, facilities, and linen services. For more information, visit aramarkcareers.com.