Director of Events & Group Services

About the Team

As part of the Sales & Marketing division, the Director of Events and Group Services leads all aspects of event planning and execution, overseeing a high-performing team responsible for delivering exceptional guest experiences while maximizing revenue and operational excellence.

About the Role

As Director of Events and Group Services, you will lead and inspire a dynamic team responsible for planning and executing all group programs, including rooms and food & beverage events. You will drive revenue growth through strategic sales efforts while ensuring exceptional service standards are consistently delivered.

Responsibilities

• Lead and manage the Events & Group Services team, ensuring alignment with company standards and service excellence.
• Drive revenue through proactive sales, client relationships, and strategic business development.
• Oversee event execution from initial inquiry through post-event follow-up, ensuring guest satisfaction.
• Collaborate with culinary and operations teams to deliver exceptional food and beverage experiences.
• Monitor banquet revenue, forecasts, and budgets to meet financial targets.
• Develop and implement departmental procedures and training programs.
• Maintain strong relationships with clients, vendors, and partners within the region.
• Ensure all events are detailed accurately and executed to brand standards.
• Lead team training, performance management, and employee engagement initiatives.

Requirements

• Minimum 2 years of experience as a Director of Events or similar leadership role in a luxury hotel or resort.
• Strong knowledge of food & beverage operations and event management.
• Experience with high-end events, wine programs, and luxury clientele preferred.
• Excellent leadership, communication, and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in sales systems and event management tools.

Our Commitment to You

At Rosewood Hotel Group, your voice is heard and valued. We're a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture, and geography of our destinations. We're not only committed to building and nurturing genuine, long-lasting relationships but to transforming them, and our Diversity, Equity, and Inclusion (DEI) strategy helps put these principles into practice.

Pay

The salary range for this position is $120,000 - $130,000 annually. This is the pay range the company reasonably expects to pay. This position may also be eligible for bonuses. Decisions regarding individual salaries will be based on several factors, such as experience, type of experience, location, and education.