Director of Events and Member Services

About the role

Responsible for planning, coordinating, and executing a wide range of private club events, ensuring exceptional experiences for members and guests. This individual will oversee the entire event process, from initial consultation to post-event feedback, while maintaining the club's standards of excellence.

Responsibilities

• Plan and execute all club events, including member social gatherings, corporate meetings, weddings, and private celebrations.
• Meet with members, committee chairs and clients to understand their event needs, preferences, and budget.
• Develop detailed event proposals, timelines, and floor plans.
• Coordinate with internal teams, including Food and Beverage, Culinary and Facilities to ensure seamless event delivery.
• Source and manage external vendors, including entertainment, florists, AV providers, and decorators.
• Work closely with the Food & Beverage Director and Executive Chef to curate tailored menus.
• Partner with the Membership Director to integrate events that support member retention and recruitment efforts.
• Conduct weekly function sheet meetings to share and discuss details of scheduled events.
• Manage the youth member Gameroom, including hiring, training, and scheduling of attendants.
• Supervise and manage front desk Member Services personnel, including hiring, training, and scheduling.
• Serve as the primary point of contact for members and clients booking private or club events.
• Design creative and innovative events that enhance member satisfaction and engagement.
• Actively solicit feedback from members to refine and improve event offerings.
• Promote events through club newsletters, emails, social media, and other communication channels in collaboration with the marketing team.
• Prepare event budgets, ensuring alignment with financial goals.
• Monitor event profitability by managing costs and negotiating vendor contracts.
• Provide post-event financial summaries and recommendations for future improvements.
• Oversee all event logistics, including setup and execution.
• Ensure compliance with club policies and safety regulations.
• Maintain accurate event records and documentation.

Qualifications

• Experience in event planning, preferably within a private club, hospitality, or luxury environment.
• Exceptional organizational and time-management skills.
• Strong interpersonal and communication abilities, with a focus on customer service.
• Creative mindset with attention to detail.
• Proficient in event management software and Microsoft Office Suite.
• Ability to manage multiple projects simultaneously under tight deadlines.
• Flexible schedule, including availability on evenings, weekends, and holidays as needed.

Why Join Our Team?

As the Events Manager, you will play a pivotal role in creating memorable experiences for our members and guests while enjoying a supportive and dynamic work environment. We value innovation, collaboration, and a commitment to excellence-qualities we seek in every team member.

Nestled along the picturesque north shore of Clear Lake in Seabrook, Texas, Lakewood Yacht Club is a treasured destination that has proudly served its members since 1955. This private, member-owned yacht club is more than just a marina-it is a vibrant community and a gateway to adventure, offering unfettered access to Galveston Bay and the Gulf of Mexico.