Jobs · Supply Chain · California

Director of Donation Expansion and Partnerships

Goodwill San Francisco Bay · San Francisco Bay Area · 1 wk ago
On-siteSupply ChainFull-time

Key Responsibilities

  • Develops and executes a comprehensive donation acquisition strategy aligned with organizational growth objectives including creating an operations plan to achieve daily, monthly, quarterly, and yearly goals.
  • Identifies emerging donation trends, community opportunities, and market dynamics to proactively position GSFB for sustained donation growth.
  • Analyzes donation performance data, geographic trends, and operational metrics to drive date-informed decision making.
  • Manages attended donation centers (ADC) throughout the territory.
  • Responsible for appropriate management of assigned budget, ensuring operating costs are managed to budget.
  • Develops strategic solutions to ensure that mission-critical goals are met, ensuring operational sustainability.
  • Identifies optimal locations for donation bins, coordinating their placement, and ensuring they are serviced and maintained effectively.
  • Captures and coordinates bin or trailer placement permissions from property owners, local authorities, and community partners.
  • Optimizes bin placement strategies based on community needs, traffic patterns, and feedback; adjusts locations as required for maximum impact.
  • Establishes relationships with local charities, schools, and businesses to acquire excess products.
  • Manages the scheduling and logistics of bin installation, including loading and unloading equipment such as pallet jacks and forklifts when necessary.
  • Maintains donation bins or trailers regularly to ensure they are clean, properly stocked, and in good repair; performs maintenance or coordinates repairs as needed.
  • Utilizes inventory management systems to track bin locations, contents, and maintenance history accurately.
  • Maintains detailed records of site visits, placements, removals, and maintenance activities; communicates effectively with Team Members and stakeholders.
  • Manages the full procurement lifecycle, including purchasing tracking of inventory, and ensuring timely delivery.
  • Led the development and strengthening of community partnerships with a focus on product acquisition.
  • Cultivates and fosters high-level relationships with people in various industries to strengthen community engagement and donor pipelines.
  • Evaluates potential partners based on price, quality, condition, and reliability.
  • Builds strong relationships, monitor performance, and resolve issues with partners.
  • Works with Goodwill International and other Goodwill locations nationally to learn donation drive best practices.
  • Partners with support areas (Transportation, Warehouse Operations, Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures and regulations.

Minimum Qualifications

  • 7+ years of project management, event planning, or marketing experience desired
  • Strong communication skills, both written and verbal
  • Strong negotiation skills
  • Strong work ethic with good attention to detail as well as ability to be self-motivated and take initiative
  • Solution oriented and decisive by nature as well as strong influence and negotiation skills
  • Proficient in Microsoft Office Suite
  • Ability to speak, read, and write proficiently in English
  • Bachelor’s degree or equivalent experience preferred
  • Valid drivers’ license and clean MVRAbility to pass a background check, where applicable for position
  • Able to work evenings, weekends, and holiday events
  • Willingness to travel within Bay Area for site visits on a daily basis

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