Director of Donation Expansion and Partnerships
Goodwill San Francisco Bay · San Francisco Bay Area · 1 wk ago
On-siteSupply ChainFull-time
Key Responsibilities
- Develops and executes a comprehensive donation acquisition strategy aligned with organizational growth objectives including creating an operations plan to achieve daily, monthly, quarterly, and yearly goals.
- Identifies emerging donation trends, community opportunities, and market dynamics to proactively position GSFB for sustained donation growth.
- Analyzes donation performance data, geographic trends, and operational metrics to drive date-informed decision making.
- Manages attended donation centers (ADC) throughout the territory.
- Responsible for appropriate management of assigned budget, ensuring operating costs are managed to budget.
- Develops strategic solutions to ensure that mission-critical goals are met, ensuring operational sustainability.
- Identifies optimal locations for donation bins, coordinating their placement, and ensuring they are serviced and maintained effectively.
- Captures and coordinates bin or trailer placement permissions from property owners, local authorities, and community partners.
- Optimizes bin placement strategies based on community needs, traffic patterns, and feedback; adjusts locations as required for maximum impact.
- Establishes relationships with local charities, schools, and businesses to acquire excess products.
- Manages the scheduling and logistics of bin installation, including loading and unloading equipment such as pallet jacks and forklifts when necessary.
- Maintains donation bins or trailers regularly to ensure they are clean, properly stocked, and in good repair; performs maintenance or coordinates repairs as needed.
- Utilizes inventory management systems to track bin locations, contents, and maintenance history accurately.
- Maintains detailed records of site visits, placements, removals, and maintenance activities; communicates effectively with Team Members and stakeholders.
- Manages the full procurement lifecycle, including purchasing tracking of inventory, and ensuring timely delivery.
- Led the development and strengthening of community partnerships with a focus on product acquisition.
- Cultivates and fosters high-level relationships with people in various industries to strengthen community engagement and donor pipelines.
- Evaluates potential partners based on price, quality, condition, and reliability.
- Builds strong relationships, monitor performance, and resolve issues with partners.
- Works with Goodwill International and other Goodwill locations nationally to learn donation drive best practices.
- Partners with support areas (Transportation, Warehouse Operations, Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures and regulations.
Minimum Qualifications
- 7+ years of project management, event planning, or marketing experience desired
- Strong communication skills, both written and verbal
- Strong negotiation skills
- Strong work ethic with good attention to detail as well as ability to be self-motivated and take initiative
- Solution oriented and decisive by nature as well as strong influence and negotiation skills
- Proficient in Microsoft Office Suite
- Ability to speak, read, and write proficiently in English
- Bachelor’s degree or equivalent experience preferred
- Valid drivers’ license and clean MVRAbility to pass a background check, where applicable for position
- Able to work evenings, weekends, and holiday events
- Willingness to travel within Bay Area for site visits on a daily basis