Director of Dining Services

At MBK Senior Living, we're committed to putting people first – our residents and team members. Exceeding expectations and enriching lives drives our day-to-day, powered by Yoi Shigoto, a Japanese concept that translates to "good, quality work." It's part of our company-wide commitment to build trust, set high standards, and develop potential in ourselves and others.

About the role

The Director of Dining Services leads the dining program to ensure outstanding hospitality and a high-quality experience for residents, families, and guests. This role oversees food production, menu development, safety compliance, and departmental budgets, while building and mentoring a high-performing team aligned with MBK’s mission and values.

Responsibilities

• Prepare high-quality meals in a timely and consistent manner with local customs and tastes.
• Maintain inventory control on quantity and condition of all kitchen equipment and ensure a monthly inventory of china, glass, and silver is conducted.
• Manage department budget (food, supplies, and labor) and purchasing from approved vendors.
• Establish menus with recipes to support them in collaboration with the Chef.
• Continually check the market for new ideas, cooking techniques, and products.
• Ensure compliance with health and safety regulations regarding food preparation, storage, service, and safe working conditions of all food service equipment.
• Monitor food preparation methods, portion sizes, garnishing, and presentation of food to ensure consistent quality standards are met.
• Investigate and resolve resident comments and suggestions regarding food selection, quality, and/or service.
• Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
• Conduct departmental planning and forecasting, and fluidly manage operations based on occupancy and economic conditions.
• Model high standards of personal appearance and grooming, which includes wearing a name tag when working.
• Maintain a safe and secure environment for staff, residents, and guests following established safety standards, policies, and procedures.
• Understand and comply with Federal, State, and local regulations, and company policies and procedures to ensure compliance with health and safety regulations across all dining operations.
• Promote a culture of engagement and continuous improvement by leading with a spirit of teamwork and open communication and by utilizing consistent mentoring, coaching, and recognition, in alignment with MBK principles and core values.
• Perform other job duties or special projects as assigned or requested by the Executive Director (ED).

Supervisory Responsibilities

• Interview, hire, train, coach, supervise, and retain dining staff.
• Set performance goals and timelines, monitor performance of Executive Chefs, Cooks, Dishwashers, Dining Managers, Dining Supervisors, and Servers.
• Make employment decisions in the interest of MBK, including transfer, suspend, promote, discharge, assign, reward, or counsel team members.
• Participate as Manager on Duty (MOD) and collaborate as a member of the leadership team.

Requirements

• High school diploma or equivalent (GED), required. College coursework or degree, preferred.
• 5+ years in dining or hospitality leadership, required. Senior living experience, preferred.
• ServSafe and Food Handler’s Certificate required.
• Demonstrated proficiency using Microsoft Office Suite (e.g., Word, Excel, and Outlook) and operating standard office equipment.
• Must complete required Background clearances, health screening, and provide negative TB test results within 7 days of employment (must be within the last 6 months).
• Excellent written and verbal communication skills, including the ability to speak, write, and read English, and comfort with speaking in public settings and presenting to small groups.
• Ability to deal tactfully and professionally with personnel, residents, family members, and guests.
• Strong organizational, problem-solving, and time management skills.
• Ability to make sound, independent decisions when circumstances warrant, remain calm, and effectively manage conflicts, stressful, or emergency situations.

Physical Demands & Work Environment

• Must be mobile and able to perform the physical requirements of the job, including walking, bending, kneeling, squatting, pulling, reaching overhead, and repetitive motion, with or without accommodation.
• Ability to lift and carry up to 50 pounds and push up to 250 pounds, as needed, with or without accommodation.
• Ability to work at a computer for prolonged periods.
• Able to move intermittently throughout the workday, throughout the community, and physically assist residents during routine transfers or in emergency situations.

Pay

$85,000 to $89,000/Annually

Schedule

Sunday - Thursday

Benefits

• Rich benefits package including Medical, Dental, Vision, and 401k matching up to 4% (full-time only).
• Childcare and eldercare assistance (full-time only).
• Flexible spending accounts (full-time only).
• Education loan assistance & scholarships.
• Financial and legal services.
• Team Member discounts.
• Health and Wellness resources.
• Professional development, training, and personal coaching through our Mentor, Buddy, and Executive Director in Training Programs.