Director of Digital Growth

Primary Function

The Director of Digital Growth will lead the strategy, development, and scaling of our digital platforms and new e-commerce initiatives across our product portfolio. This role is accountable for driving digital revenue growth, improving the end-to-end customer experience, and unlocking new commercial models through digital channels.

Primary Duties And Responsibilities

• Lead the digital growth and e-commerce strategy, with a clear roadmap tied to revenue, conversion, and customer experience outcomes.
• Own the vision and evolution of our digital platforms, including website, portals, and e-commerce capabilities.
• Develop and optimize end-to-end customer journeys, using data and insights to improve engagement, conversion, and retention.
• Partner with Sales and Marketing to ensure digital platforms support commercial workflows, content strategy, and channel needs.
• Establish and track KPIs; continuously test, learn, and optimize performance.
• Build business cases for new digital capabilities and manage execution with cross-functional teams.
• Lead and develop a small team and external partners focused on digital experience and growth.
• Monitor industry trends and emerging technologies to inform future digital investments.

Core Competencies

• Be Intentional : Focus on what matters most, prioritize high-impact work, and bring your best effort every day.
• Engage to Win: Collaborate, share ideas, and solve problems together. Actively engage with colleagues, customers, and others to understand perspectives and achieve excellence together.
• Make and Keep Commitments: Make bold promises and follow through. Deliver results, not just updates, and hold yourself and others accountable.
• Humility: Team-oriented, open to feedback, adaptable.
• Strategic Thinking: Able to synthesize complex information and develop actionable strategies.
• Customer Focus: Dedicated to understanding and meeting customer needs.
• Inspirational Leadership: Develops and motivates teams to achieve strategic and operational objectives.

Qualifications And Experience

• BA/BS in marketing, communications, e-commerce, or related field; or equivalent experience
• 10+ years of experience in digital growth, e-commerce, or digital product leadership, preferably in B2B or industrial manufacturing.
• Proven success launching or scaling B2B e-commerce and digital platforms.
• Strong analytical mindset with the ability to turn insights into action.
• Experience working cross-functionally in complex organizations.
• Excellent communication and stakeholder influence skills.

Preferred Experience

• Supporting distributor or hybrid go-to-market models.
• Global business exposure.

Total Rewards

The compensation range for this position is $127,200.00 - $190,800.00, depending on experience. This position may be eligible for performance based bonus plan.

Benefits Package

Our comprehensive U.S. benefit offerings include: Health benefits, 401(k) retirement savings program with company match, PTO, and more. More information on our benefits and rewards can be found on our career page: here.

Attention Applicants

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at lfcareers@idexcorp.com for assistance with an accommodation.