Director of Development

Working at RiverStone Health means serving the Yellowstone County community and south-central Montana—an essential provider of healthcare and public health services for over 50 years. Our mission is to improve life, health, and safety through Health, Education, Leadership, and Protection (HELP). From medical, dental, and behavioral health to home care, hospice, immunizations, WIC, health promotion, restaurant inspections, and educating the next generation of health professionals, our expertise spans all ages and stages of life. We are committed to access, affordability, compassion, and quality in every interaction, fostering a sense of belonging and respect for every team member and community we serve.

About the Foundation

The RiverStone Health Foundation supports the mission of RiverStone Health by raising funds to ensure affordable and accessible health services for all. Through annual and planned giving, capital campaigns, special events, grant awards, bequests, and community partnerships, the Foundation addresses healthcare expenses and public health programs not covered by insurance or fees. These funds enhance services for patients and families, support capital improvements, and purchase essential supplies and equipment.

Responsibilities

• Serve as Director of Development for RiverStone Health & RiverStone Health Foundation, leading fundraising and stewarding relationships with philanthropic supporters to financially support RiverStone Health’s mission and strategic objectives.
• Collaborate with the RiverStone Health Foundation Board and RiverStone Health’s CEO to execute the vision, strategic planning, financial management, foundation administrative services, and fundraising initiatives.
• Oversee all facets of the daily operations of RiverStone Health Foundation, ensuring compliance with state and federal laws, policies, and regulations for a 501(c)(3) non-profit organization.
• Monitor donor information within database tools and provide narrative reports to organizational leaders as requested.
• Support RiverStone Health Foundation Board members and working committees.
• Monitor and evaluate internal and external programmatic and operational effectiveness, implementing improvements as needed.
• Represent RiverStone Health Foundation to media, government agencies, individual donors, funding agencies, and a wide array of community stakeholders.
• Oversee the planning and coordination of fundraising activities, including media relations, capital campaigns, endowment campaigns, direct mail campaigns, and special events, ensuring alignment with the Foundation’s mission and goals.
• Identify prospects for solicitation and provide stewardship activities to individuals, corporations, foundations, and other entities in support of planned giving, capital needs, and endowments.
• Research and solicit diverse funding sources, developing relationships with philanthropic organizations and individuals.
• Collaborate with the RiverStone Health Grant Program Administrator to develop and submit grants and program budgets as necessary.
• Create and initiate effective marketing activities for promoting planned giving, capital needs, endowments, and other long-range funding activities.
• Compile and maintain records and statistics of project and program activities, completing internal and funding-source required reports.
• Manage the RiverStone Health Foundation budget in close coordination with the RiverStone Health CFO, adjusting expenditures to ensure adequate cash flow and self-sustainability.
• Address concerns or questions relating to RiverStone Health Foundation operations, ensuring expedient resolution.
• Inform the RiverStone Health Foundation Board, RiverStone Health CEO, Board of Health, Clinic Board, and other stakeholders regarding work progress, challenges, and suggestions for improvement.
• Attend Foundation and RiverStone Health organizational meetings, conferences, workshops, and training sessions to stay current on principles, practices, and new developments.
• Communicate and coordinate regularly with others to maximize the effectiveness and efficiency of Foundation operations.
• Proactively position the board to make effective and efficient decisions that best serve the needs of RiverStone Health.
• Participate in the annual third-party audit of financial statements as necessary.

Supervision and Leadership

• Direct the work of Foundation staff and volunteers, reviewing and approving time sheets.
• Provide professional development, training, and support for assigned staff.
• Collaborate with Human Resources on hiring, onboarding, performance issues, extended leave, and work accommodations.
• Complete regular performance appraisals and handle employee relations incidents in a timely manner.
• Stay current on best supervision practices through research and training, ensuring compliance with applicable policies and procedures.
• Supervise Foundation support staff, including the RiverStone Health Volunteer Coordinator, Outreach and Community Engagement Specialist, and Administrative Support Professional.

Requirements

• Five years of experience in non-profit leadership and/or philanthropic organizations.
• Bachelor’s Degree in a related field.
• Any combination of experience and training that provides equivalent knowledge, skills, and abilities.

Preferred Qualifications

• Certified Fund-Raising Executive (CFRE).
• Association for Healthcare Philanthropy (AHP) membership.
• Experience with planned giving, including deferred gift annuities.

Skills

• Ability to maintain a calm and positive demeanor during difficult interactions.
• Understanding of Board management and functional non-profit governance.
• Non-judgmental and empathetic listening skills.
• High degree of detail-oriented skill.
• Knowledge of protected sensitive patient health information (HIPAA) and confidentiality.
• Ability to educate staff and model collaborative behavior to maintain a positive work environment.
• Integrity and innovation to ensure completion and high quality of work.
• Adherence to administrative policies and procedures.
• Excellent communication skills for efficiency and quality customer service.
• Ability to develop and direct high-level gift and grant discussions, with a strong track record of personal solicitation calls on major individual, corporate, and foundation prospects.
• Ability to set visions and goals and communicate them effectively across an organization.
• Analytical skills to assess and make appropriate recommendations both internally and externally.
• Excellent proposal writing, presentation, and public speaking skills.

Customer Service Excellence

• Doing things right the first time.
• Making people feel welcome.
• Showing respect for each customer.
• Anticipating customer needs and concerns.
• Keeping customers informed.
• Helping and going the extra mile.
• Responding quickly.
• Protecting privacy and confidentiality.
• Demonstrating proper telephone etiquette.
• Taking responsibility for handling complaints.
• Being professional.
• Taking ownership of your attitude toward Service Excellence.

Physical Demands and Working Conditions

• Work is mainly performed on a computer and in an office setting.
• Frequent local travel to meet with donors and community partners.
• Flexible work schedules and hybrid work-from-home arrangements may be available based on job performance.
• Expected to drive a vehicle, requiring sitting, seeing, and reading signs, traffic signals, and other vehicles.
• Travel occurs in all weather conditions, including extreme heat and cold.
• Create and maintain a safe/secure working environment by adhering to safety, security, and health requirements.
• Integrate injury, illness, and loss prevention into job activities by attending necessary training and implementing best practices.

Pay

$94,079 to $127,079 annually, depending on years of transferrable experience and internal equity.