Director of Development

About the Role

The Director of Development oversees all fundraising, development, marketing, and communications initiatives for the organization. A vital member of the leadership team, this position plays a crucial role in advancing the agency’s mission to provide compassionate social services and support to individuals and families in need throughout the Jacksonville community.

This is a full-time, 40-hour per week, exempt position located in Jacksonville, FL.

Responsibilities

• Fundraising Strategy and Execution:
  • Develop and implement comprehensive fundraising strategies to achieve annual revenue goals and long-term financial sustainability.
  • Lead major gift fundraising efforts, cultivating relationships with major donors, foundations, and corporations to secure significant financial support.
  • Oversee the planning and execution of fundraising events and campaigns, ensuring effective stewardship of donors and maximizing fundraising outcomes.
  • Ensure development and fundraising activities align with the agency’s strategic plan and comply with agency policies and COA accreditation standards.
• Leadership and Team Management:
  • Provide strategic leadership to the development team, fostering a culture of collaboration, innovation, and high performance.
  • Mentor, coach, and develop a team of development professionals, empowering them to achieve individual and team goals.
  • Collaborate effectively with other senior leaders and program managers to integrate fundraising strategies with programmatic goals.
  • Manage Development department personnel including training, supervision, performance evaluation, goal-setting, and evaluation.
  • Participate in the development of the agency's plans and programs as a strategic partner, providing strategic financial input and leadership on decision-making issues affecting the agency.
• Donor Relations and Communications:
  • Along with the Regional Director, serve as a key spokesperson for Catholic Charities, cultivating and maintaining relationships with stakeholders, community leaders, and the media.
  • Develop and implement strategies to enhance donor engagement and stewardship, ensuring donors feel valued and informed about the impact of their contributions.
  • Oversee the production of high-quality communications materials, including donor appeals, newsletters, and annual reports.
  • Effectively articulate, verbally and in writing, the agency’s history, mission, vision, and programs to potential funding sources.
  • Present a positive public image and increase the agency’s awareness in the community.
• Website, Social Media, and Marketing:
  • Work with an external marketing contractor to manage and oversee the organization's website, ensuring content is current, engaging, and reflective of the agency’s mission and impact.
  • Develop and implement social media strategies to increase awareness, engagement, and support.
  • Oversee marketing and communications activities to produce compelling materials that effectively communicate the agency’s initiatives and impact.
• Financial Oversight and Reporting:
  • Manage the Development Department budget and monitor expenses to ensure fiscal responsibility and alignment with organizational goals.
  • Provide regular reports to the Regional Director, Board of Advisors, and other stakeholders on fundraising progress, trends, and opportunities.
  • Maintain accurate records of donations, expenditures, and financial transactions in compliance with IRS principles.
  • Ensure documentation meets IRS guidelines to support the organization's transparency and accountability.
  • Facilitate audits by preparing and organizing records for review.
  • Implement and enforce policies and procedures related to record-keeping to uphold ethical fundraising practices.
  • Collaborate with finance and accounting teams to reconcile financial data and ensure accuracy.
  • Stay updated on changes in IRS regulations and adjust record-keeping practices accordingly.
• Other Duties and Functions:
  • Carry out responsibilities in a manner that supports a collaborative, donor-centric culture.
  • Maintain confidentiality of all development and financial records; apply discretion and appropriate security measures in handling confidential information.
  • Adhere to agency standards of ethical conduct and maintain professional boundaries with staff and clients.
  • Respect confidentiality within the Agency, at home, in public, in meetings, and in consultations with co-workers and outside providers.
  • Demonstrate sensitivity to the served population’s cultural and socioeconomic characteristics.
  • Attend all Agency meetings as required.
  • Participate in in-service activities, training, continuing education, conferences, and workshops for professional development and compliance with grant and Agency policies.
  • Keep detailed and correct records.
  • Correctly enter required information in prescribed databases.
  • Comply with regulatory, statutory, contractual, grant, and Agency standards for timeliness, completeness, and accuracy when preparing and maintaining paperwork and required reports.
  • Comply with Diocesan and Catholic Charities Bureau, Inc. general policies, regulations, and procedures.
  • Maintain a positive and respectful attitude.
  • Consistently report to work on time prepared to perform duties of the position.
  • Communicate regularly with supervisor about Department and Agency issues.

Requirements

• Bachelor’s degree in marketing, communications, human services, public administration, or related field. Master’s degree preferred.
• A minimum of 4 years of non-profit fundraising, development, and marketing experience.
• Certified Fund-Raising Executive (CFRE) certification is a plus.
• Proficiency in Blackbaud Raiser’s Edge or other development database.
• Knowledge of social media and marketing campaigns.
• Exceptional written and verbal communication skills with the ability to create a cohesive narrative.
• Ability to develop marketing materials and present ideas and concepts clearly and accurately.
• Ability to supervise, manage, and lead staff effectively and professionally.
• Ability to complete tasks efficiently with high attention to detail.
• Ability to effectively present complex information clearly to senior leadership, Board of Advisors, volunteers, and staff.
• Excellent analytical, strategic thinking, and abstract reasoning skills, plus excellent organizational skills.
• Excellent leadership, interpersonal, people management, and verbal communication skills with the ability to foster a cooperative work environment.
• Excellent written, research, communication, and presentation creation skills and experience.
• Ability to manage multiple tasks independently, adapt to changing circumstances, and thrive in a fast-paced environment while completing assignments in a timely manner.
• Ability to report to work on time, follow directions from supervisor, and accept constructive feedback.
• Ability to interact effectively, compassionately, and respectfully with clients, visitors, staff, and board members.
• Strong typing and computer skills, including proficiency with Microsoft Word, Outlook, Excel, and development software programs.
• High level of personal initiative and ability to work with minimal oversight.
• Ability to act calmly in crisis situations and resolve conflicts constructively and effectively.
• Enthusiasm and the ability to thrive in an atmosphere of constant change.
• Ability to understand and follow agency policies and procedures.
• Ability to learn agency-specific software.
• Excellent customer service skills.

Other Requirements

• Clear a Level II background screening.
• Clear a reference check (professional and personal).
• Clear a local background check from the county in which you reside.
• Clear an annual Motor Vehicles Records check.
• Provide proof of and maintain a minimum personal auto insurance according to agency standards.
• Provide a copy of all certifications prior to your first day of employment.
• Clear an E-Verify check.
• Valid Florida state driver’s license and a reliable vehicle.

Driving and Travel

• 10% travel is required for this job.
• This position requires driving your personal automobile or vehicle on agency business on behalf of Catholic Charities Bureau, Inc. You must be at least 21 years old and have a current valid Florida Driver’s License with no more than 5 points on your Florida driver’s license within the last three years and no DUI convictions. You are required to carry automobile liability insurance in the amount of at least $50,000 for each person, $100,000 for each accident or occurrence for bodily injury, and $25,000 for property damage.

Pay

The hiring range for this position is $65,000 to $75,000 annually.

Benefits

• 100% employer-paid health insurance.
• Paid time off.
• Sick leave.
• 13 paid holidays.
• Paid parental leave.
• Life insurance.
• Flexible spending account.
• Short-term disability.
• Long-term disability.
• Supplemental 403B retirement plan.
• Pension.