Director of Community Management

About the role

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities.

The Director of Community Management is responsible for administrative operations and supervision of a branch to include training, supervising and evaluating staff and office operations. The Director participates in departmental committees and manages different structures, so specific duties and responsibilities will vary.

Location: 9610 Waples St., San Diego, CA 92121

Responsibilities

• Provide oversight in general operations of the branch.
• Monitor performance of staff and office operations.
• Establish positive relationships with stakeholders and other vendors at branch level.
• Assist with management of strategic planning, business development, and fiscal operations at the branch level.
• Other duties as assigned.

Requirements

Knowledge and Skills

• Knowledge of GAAP at a proficient level.
• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at an expert level.
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at an expert level.
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Self-motivated, proactive, detail oriented and a team player.
• Confidentiality and discretion in the performance of all duties and responsibilities.
• Time management and time critical prioritization skills.

Education and Experience

• Bachelor’s Degree Required
• Master of Business Administration Degree Preferred
• 7–10 years of directly related or closely related experience
• 5–7 years of Management and/or Supervisory experience
• 5–7 years of Community Association experience

Certifications or Licenses

• Industry Specific Certification
• Location Specific License

Travel Requirements

• Limited travel may be required

Working Conditions

• Typical office environment
• Overtime may be required

Pay

$100,000; direct experience highly considered.

Schedule

Full-time role