Director of Commissary Operations
Position Summary
The Director of Commissary Operations – Joseph’s Food is responsible for overseeing all operations of Joseph’s Food production facility, overseeing high-volume batch production, food safety, inventory control, third-party distributors, labor management, and distribution to retail locations. This role leads a structured, fast-paced production environment responsible for producing more than 8,000+ pounds daily, ensuring consistent product quality, operational efficiency, and cost control.
Key Responsibilities
Oversee daily production across all product categories (prepared foods, meat, pizza, bakery, deli, and additional commissary product lines)
Plan and execute daily production schedules to meet store demand, delivery timelines, and production goals
Verify and monitor production yield, efficiency, and product consistency while minimizing waste
Identify operational bottlenecks and optimize workflow, organization, and production efficiency
Oversee packaging, labeling, and distribution to multiple store locations
Operational Control & Performance Management
Track and monitor production performance, labor efficiency, yields, and quality metrics
Analyze operational results and implement corrective actions to improve performance
Support cost control initiatives while maintaining product quality and service levels
Food Safety & Quality Assurance
Enforce all food safety standards (HACCP, local regulations, internal SOPs)
Ensure all products meet established food safety, quality, recipe, labeling, storage, and regulatory standards
Take immediate corrective action when standards are not met
Maintain audit readiness through proper storage, rotation, documentation, and corrective actions
Inventory & Supply Chain
Oversee raw material, ingredient, packaging, and finished goods inventory
Maintain accurate inventory controls while minimizing waste and shrink
Coincide purchasing, receiving, and material flow to support production
Labor & Team Leadership
Lead, coach, and develop production supervisors and team members
Establish daily production priorities and hold teams accountable for safety, quality, cleanliness, and execution
Manage labor scheduling aligned with production demand
Manage employee performance, coaching, and development
Partner with HR on hiring, onboarding, and employee relations
Distribution & Logistics
Oversee order fulfillment and delivery to retail stores and third-party distributors
Ensure accuracy, timeliness, and quality of outbound shipments
Coincide logistics to maintain store-level in-stock performance
Financial & Operational Performance
Own operational performance related to labor, food cost, waste, and overhead
Monitor KPIs such as production yield, labor efficiency, waste, service levels, and order accuracy
Identify process improvements that reduce costs and improve operational performance
Support annual budgeting and forecasting
Systems & Process Development
Implement and enforce standardized operating procedures
Drive continuous improvement and operational discipline
Qualifications
5+ years of leadership experience in a high-volume or large-batch food production, commissary, food manufacturing, or multi-unit food operation
Strong knowledge of food safety regulations, production planning, inventory management, and operational leadership
Experience managing large hourly teams and production schedules
Strong financial acumen and operational decision-making skills
Bilingual in English and Spanish
Experience with ERP or production management systems preferred
Background in fresh foods, prepared foods, bakery, meat, or commissary operations preferred
Highly organized, detail-oriented, and committed to continuous improvement
Physical & Work Environment
This position is performed in a high-volume commissary production environment and requires extended periods of standing, walking, bending, and lifting throughout the shift. The Director of Commissary Operations regularly works around commercial food production equipment, refrigerated storage areas, and varying temperatures. Schedule flexibility is required, including early mornings, evenings, weekends, and holidays as business needs dictate.
Benefits
Competitive Pay
Health, Dental, and Vision Insurance
401(k) Plan
Paid Time Off & Personal Days
20% Employee Discount
Interview Process
At Joseph’s Classic Market, we utilize VidCruiter as part of our interview process. This platform allows candidates to complete video interviews at their convenience, giving our hiring team the opportunity to better understand your experience and qualifications early in the process.
Employment Eligibility
Joseph’s Classic Market participates in E-Verify to confirm work authorization for all new employees. As part of the hiring process, employment eligibility will be verified through the U.S. Department of Homeland Security and the Social Security Administration.