Director of Commercial Strategy and Operations

Responsibilities

• Partner with the VP, Commercial Sales–Prenatal to set strategy, annual plans, and the operating cadence (WBRs, MBRs, QBRs) that drives revenue and account expansion
• Lead territory design and quarterly rebalancing for a 250-person field team scaling into new geographies, with dotted-line management of the Salesforce admins who power the data
• Own incentive compensation design and quarterly quota setting — building plans that reinforce strategic priorities and stand up to finance and field scrutiny
• Direct sales analytics, dashboards, and reporting, working closely with the commercial data science team to turn field activity into insight and insight into action
• Use data to go from "what" to "why" — and from "why" to "what we should do about it" — synthesizing tangible recommendations from field performance, deal outcomes, competitive signal, and product launches
• Treat AI as a force multiplier — building a function that produces several multiples of the analytical output of a traditional sales ops team
• Program-manage the highest-priority cross-functional initiatives — acceleration programs, health system adoption, EMR integration — and liaise to bring field signal into Product, Marketing, and Market Access

Requirements

• 10+ years across sales strategy, commercial operations, revenue operations, or top-tier management consulting — with material time partnering closely with senior sales leadership
• Proven track record designing territories, setting quotas, and building variable comp plans for field sales orgs during rapid growth
• Hands-on analytical rigor: you can do data analysis with AI, build a model in Excel, debug a Salesforce report, and present the answer to the VP in the same day
• Experience leading high-performing analytical teams, including data scientists or commercial analysts
• Excellent communication and executive presence — credible from individual contributor to C-suite
• A builder's mindset: high comfort with ambiguity, and the instinct to ship a v1 and iterate

Qualifications

• Nice-to-haves include an MBA or advanced degree, experience in molecular diagnostics, NGS, liquid biopsy, prenatal, or oncology commercial environments, hands-on experience deploying AI tools (LLMs, agents, custom workflows) inside commercial functions, and experience at a publicly traded company

Skills

• Strong leadership and strategic planning skills
• Exceptional analytical and problem-solving abilities
• Effective communication and presentation skills
• Ability to work collaboratively with cross-functional teams

Benefits And Perks

• Working alongside brilliant, kind, passionate and dedicated colleagues, in an empowering environment, toward a global vision, striving for a future in which transformative molecular diagnostics can help millions of patients
• Open, transparent culture that includes weekly Town Hall meetings
• The ability to indirectly or directly change the lives of hundreds of thousands of patients
• Multiple medical benefit options; employee premiums paid 100% of select plans, dependents covered up to 80%
• Extremely generous Family Bonding Leave for eligible employees (16 weeks, paid at 100%)
• Supplemental fertility benefits coverage
• Retail savings program including a 4% Company match
• Increase paid time off with increased tenure
• Latest and greatest hardware (laptop, lab equipment, facilities)

Pay

• Total compensation package of up to $471,554 per year, including a base pay range of $246,525 - $267,962 per year

Schedule

• Full-time