Director, Strategy & Commercial Operations

About the role

The Director, Strategy & Commercial Operations is a key leadership role responsible for driving strategic initiatives, enhancing commercial effectiveness, and supporting business growth through data-driven insights and cross-functional collaboration.

Responsibilities

• Lead the development and execution of strategic initiatives aligned with organizational objectives
• Drive and manage large, cross-functional projects that enhance commercial performance and operational efficiency
• Partner with senior leadership to translate business priorities into actionable plans
• Elevate commercial excellence through process optimization, best practices, and performance frameworks
• Provide actionable market intelligence, including competitive analysis, industry trends, and customer insights
• Support sales and commercial teams with data-driven recommendations to improve outcomes
• Develop and manage internal and external commercial communications to ensure alignment and clarity
• Create executive-level presentations, reports, and messaging for key stakeholders
• Lead communication strategies for major initiatives, ensuring consistent and impactful messaging
• Oversee end-to-end program management for high-priority initiatives
• Establish timelines, milestones, and deliverables while ensuring successful execution
• Drive accountability across teams and proactively manage risks and dependencies
• Lead and implement culture initiatives that reinforce organizational values and employee engagement
• Plan and execute offsite meetings, leadership forums, and company town halls
• Partner with HR and leadership to promote a high-performance, collaborative culture

Key Attributes

• Results-driven with a high level of ownership and accountability
• Collaborative leader with strong interpersonal skills
• Ability to thrive in a fast-paced, dynamic environment
• High degree of business acumen and attention to detail

Skills/Qualifications/Education

• Bachelor’s degree required
• 15+ years of relevant experience, preferably within the pharmaceutical or life sciences industry, education can be used as an equivalent
• Prior experience in sales or commercial roles strongly preferred
• Strong strategic thinking and problem-solving capabilities
• Proven experience leading large-scale, cross-functional projects
• Excellent communication and executive presentation skills
• Demonstrated ability to influence stakeholders and drive alignment
• Deep understanding of commercial operations and market dynamics
• Strong project management skills required; Project Management Professional (PMP) or equivalent certification preferred