Director, Commercial Operations & Strategy

Location: Novato, CA – US based candidates only, no visa sponsorship available.

About the role

This role will lead continuous improvement work focused on process discipline, productivity, and measurable operating gains. You will collaborate with field leadership, support functions, and cross-functional stakeholders to improve accountability, service delivery, and operational consistency. The position offers the opportunity to influence operational scale, customer outcomes, and organizational performance within a life sciences environment.

Responsibilities

• Own the operational leadership of the Pricing Operations Group, driving agenda-setting and decision framing
• Develop and manage the global pricing tracker and reporting infrastructure for data integrity and access control
• Steward pricing corridor frameworks and lead continuous improvement of governance processes
• Lead the forecast consensus process, ensuring a reconciled view of demand and assumptions
• Enhance forecast transparency through collaboration with Commercial, Finance, and Supply chain partners
• Manage the Global Commercial KPI governance framework alongside Finance to define metrics and data sources
• Create executive dashboards and insights that connect data to actionable business outcomes
• Support strategic decision-making with analyses and business cases relating to commercial implications

Qualifications

• Bachelor's degree in Business, Finance, Economics, Life Sciences, or related discipline
• 10+ years of experience within the biopharmaceutical industry
• Direct experience in Market Access or Pricing, with exposure to pricing governance
• Proven ability to lead complex initiatives in global, matrixed organizations without direct authority
• Strong analytical, financial, and executive reporting skills, including proficiency in Power BI and Excel
• Solution-oriented mindset with a knack for turning problems into actionable strategies while maintaining relationships
• Experience with global pricing governance frameworks and distributor-based commercial models

Pay

$235,700 – $291,200 annually

Benefits

• Generous vacation time and public holidays
• Volunteer days to support community involvement
• Long-term incentive and employee stock purchase plans
• Employee wellbeing and fitness reimbursement programs
• Tuition sponsorship for continuing education
• Professional development plans to enhance career growth