Director of Coding Operations Education

Compliance and Quality Responsibilities

• Oversight of Quality Assessment Program
• Audit Readiness and Risk Mitigation
• Policy Enforcement

Education and Stakeholder Collaboration

• Develop and deploy compliance-focused education strategies
• Collaborate with cross-functional teams

Leadership and Strategic Compliance Role

• Strategic leader demonstrating strong project management skills
• Advocate for compliant coding practices
• Set tone for Coding Operations as a service organization

Duties

• Develop strategic coding and HIM compliance communication and education plans
• Manage the development of coding and HIM content
• Deliver compliance-focused training and communication
• Define and implement the Coding Operations Appeals process
• Escalate significant compliance-related issues
• Communicate regulatory updates and payer-specific documentation requirements
• Maintain accurate and auditable records of all coding training activities
• Identify and implement process improvements
• Champion innovation and knowledge sharing
• Monitor and stay current on coding/billing regulatory requirements

Qualifications

• Bachelor's Degree Required
• Minimum 10 years’ professional fee coding and revenue cycle operations experience
• Minimum 7 years’ health care management/leadership experience
• Proven work experience in areas of process reengineering and project management
• Superior interpersonal skills at the executive level
• Excellent communication skills, both written and verbal
• Leadership skills in individual and group settings
• Proven success in building and maintaining strategic working relationships
• Effective operational decision-making aligned with organizational values
• Initiates steps independently toward problem resolution and operational improvements
• Effectively manages antagonistic, crucial encounters
• Strong understanding of Revenue Cycle operations and technologies