Director of Clinical Operations
Family Health Center of Worcester, Inc. · Worcester, MA · 2 wk ago
On-siteAnalystFull-time
Key Responsibilities
- Develop and implement workflow processes to maximize access to high-quality care while supporting revenue goals
- Lead initiatives to improve patient and staff engagement and retention
- Collaborate with clinical and operational leaders to standardize processes and procedures
- Manage budgets and ensure efficient resource allocation
- Oversee recruitment, training, and development of assigned staff
- Ensure culturally and linguistically competent care delivery
Qualifications
- Bachelor's degree in nursing or related healthcare administration field required; Master's degree strongly preferred
- Current, unrestricted RN license in Massachusetts
- 5-7 years of direct experience in ambulatory care setting
- 2-5 years of supervisory experience
- Demonstrated proficiency in health systems management and quality improvement methodologies
- Strong communication and leadership skills
- Bilingual skills (English and another language relevant to our patient population) preferred