Director of Operation
Chick-fil-A Woodbury · St Paul, MN · 3 mo ago
On-siteManagement$88–$93/hrFull-time
Benefits
- 401(k)
- Employee discounts
- Health insurance
- Paid time off
- Training & development
Key Responsibilities
- Lead weekly team huddles and reporting sessions to track and achieve scorecard goals.
- Oversee the day-to-day operations, including but not limited to:
- Attendance management (e.g., call-outs and time punch issues)
- Drive-thru performance and analytics
- Cash flow management
- Labor and productivity optimization
- Kitchen operations, staffing, and food safety
- Cooking and food safety
- Coordinate marketing events and evaluate their impact on operations.
- Manage scheduling and inventory ordering processes.
- Maintain and monitor Personal Development Plans for team members.
- Ensure adherence to safety, food safety, and quality standards.
- Maintain top-tier customer experience metrics (CEMs) and monitor daily performance updates.
- Collaborate effectively with the General Manager to communicate business health and implement improvements.
Desired Characteristics
- Drive and ownership mentality
- Self-motivation and initiative
- Strong servant leadership approach
- Effective communication and follow-through
Compensation
Compensation: $22.00 - $25.00 per hour