Director of Child Support Enforcement Closes 07/15/2027

Essential Responsibilities and Duties

• Directs and coordinates administration of the Child Support Enforcement program, ensuring compliance with applicable rules, regulations and guidelines.
• Prepares and monitors the program budgets.
• Sends monthly reports to the CEO of Tribal Affairs on progress toward and/or needs to complete tasks and address priorities.
• Reviews, updates, and implements policies, procedures and forms for establishing and notifying families of child support orders.
• Reviews, updates, and implements policies, procedures and forms for income withholding orders.
• Reviews, updates, and implements policies, procedures and forms for collecting, recording and distributing child support payments.
• Reviews, updates, and implements policies, procedures and forms for confidentiality/safeguarding procedures and sanctions for not following procedures.
• Maintain complete confidentiality and honor the Privacy Act in all activities.
• Reviews, updates, and implements policies, procedures and forms for maintenance of records that are compliant with federal regulations.
• Reviews, updates and implements policies, procedures and forms for location of absent parents.
• Review, updates, and implements policies, procedures and forms for establishment of paternity including voluntary acknowledgment procedures.
• Reviews and updates cooperative agreements with states and other agencies for intergovernmental case processing.
• Reviews, updates and implements policies and procedures for establishment of performance targets that the Ponca Tribe would like to monitor.
• Manages, supervises, and reviews Child Support Enforcement Staff, ensuring performance of duties in a timely manner for efficient operations of the child support program.
• Possess the ability to relate to the clients in a professional manner, as well as with federal, state, judicial and other professional representatives.
• Possess the ability to promote the program both internally and externally.
• Attend trainings and meetings.
• Travel is required, which includes some out of state travel.

Qualifications

• Minimum: Bachelor’s degree in Social Work, Business or other related field; or four years related experience and/or training; or equivalent combination of education and experience
• Must be qualified to be bonded
• One year of bookkeeping, clerical and data entry skills.
• One year of child support enforcement experience.
• One year of program establishment/implementation.
• General knowledge of child support, court and office terminology.
• Computer proficiency with Word, Excel spreadsheets, PowerPoint, and Access database programs.
• Excellent written and oral communication skills.
• Valid driver’s license and be insurable.
• Successfully pass drug and alcohol testing, motor vehicle, education, character, and criminal background checks.
• Able and willing to travel, including out of state travel.
• Preferred: Master’s degree in Social Work, Business or other related field or an equivalent combination of experience and education
• Three years of child support enforcement
• Three years of program development/implementation
• Knowledge and understanding of Public Law 93-638; Indian Self Determination Act.
• One year experience working with Native Americans or Native American organizations.