CHILD SUPPORT ENFORCEMENT SUPERVISOR

About This Job

This vacancy is located in the Tangipahoa Parish Child Support Enforcement Office in Amite, LA. This position is responsible for administration of the Child Support Enforcement (CSE) program within Department of Children and Family Services (DCFS), Division of Family Support.

Job Duties

• Provides direct-line supervision over a unit of DCFS Child Support Enforcement (CSE) staff that includes Social Service Analysts located in Baton Rouge Region.
• Aids the CSE Manager in the administrative duties related to the establishment of paternity, child and medical support orders, and enforcement of child and medical support obligations.
• Conducts unit and individual trainings; ensures analysts know their responsibilities prior to expecting them to function in the courts or outside of the office setting without close supervision.
• Maintains and resolves complaints from custodial parties, non-custodial parties or other individuals.
• Develops and maintains a good working relationship with the contract District Attorneys' offices, Clerk of Courts' offices, hearing officers, judges, and other agency partners, as well as other local, state, and federal agencies.
• Keeps up to date with policy and administrative memorandums.

Position-Specific Details

• Work Location: This vacancy is located in the Tangipahoa Parish Child Support Enforcement Office in Amite, LA.

• Compensation: CSE Supervisor position has a Special Entrance Rate (SER): $24.35/hour.

• Appointment Type: This position may be filled as a probational appointment or a job appointment that may last up to 48 months. Job appointments may convert to probational appointments. Also, it may be filled as a detail and promoted within 12 months or by promotion of a permanent classified employee.

• Work Schedule: Typically, work hours are 8:00 am to 4:30 pm, Monday – Friday. Flexible work schedules are available after meeting certain criteria and is dependent upon the position you are applying for. Some positions require working shifts.

Contact Information

• For further information about this vacancy, please contact:

  • Sherly Young

  • DCFS Human Resources

  • Shelby.Young.DCFS@la.gov