Director of Catering

About the role

Optimize catering sales and achieve guest satisfaction in accordance with established guest service and sustainability standards.

Responsibilities

• Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Analyze banquet event orders to ensure that all room set-ups, equipment, supplies, staffing, and menus meet or exceed customer's expectations.
• Recommend, implement, monitor, and control the banquet budget and coordinate with event budgets to maximize revenue and minimize expenses.
• Develop and implement, in conjunction with sales and convention services, special packages, and create new menus and themes within corporate guidelines.
• Ensure cash handling policies and procedures are adhered to.
• Monitor and control the maintenance of the meeting space and equipment to protect hotel assets and ensure a safe work environment.
• Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Requirements

• Associate or Bachelor’s degree preferred.
• 3-5 years related sales experience in the hospitality industry.
• Knowledge of food and wine is essential.

Work Environment

• Work schedule varies and may include working on holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending, reaching, stooping, kneeling, or crouching.

Company Values

• People Are Our Capability
• Hearts That Serve
• Only Excellence
• Stay Nimble
• Own It