Director of Catering
About the role
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Responsibilities
- Plan and manage the meeting/convention services needs of the hotel through booking, coordinating and negotiating meetings/functions, rooms, rates and all related requirements for groups, maximizing room and meeting space, revenues, and profits while ensuring a quality product.
- Manage group/convention and related activities to ensure smooth operations and any customer requests, complaints, problems and/or comments are promptly handled in a quality manner to ensure customer satisfaction and repeat business.
- Plan, sell, up-sell and detail group/convention needs with the client including; space requirements, times, equipment, menus, themes/decorations, guest room reservations, VIP needs and other related items.
- Complete the contracts, resumes and appropriate internal and external paperwork to ensure quality service.
- Participates in client site inspections, planning meetings.
- Recruits, hires and supports training, motivation and retention for team members.
- Conducts regular performance/salary reviews.
- Counsels, disciplines and develops individuals to enhance productivity and growth.
- Develops convention sales tools, new menus, themes, decorations and ideas by keeping abreast of the competition's products' strengths and weaknesses and customer comments to continually improve the hotel's convention services.
Qualifications
- A genuine passion for hospitality.
- Able to deliver outstanding service and memorable experiences for each guest.
- Experience in managing group/convention services.
- Ability to recruit, hire, train, motivate and retain team members.
- Strong organizational and interpersonal skills.
- Knowledge of hotel operations and conventions.
- Experience in budget management and forecasting.
Skills
- Excellent communication and interpersonal skills.
- Ability to handle multiple tasks and prioritize effectively.
- Proficient in Microsoft Office Suite.
- Knowledge of hotel reservation systems and event management software.
Benefits
- Comprehensive health insurance.
- Retirement plans.
- Paid time off.
- On-site wellness programs.
- Local discounts.
- Employee rates on hotel stays.
Pay
$90,000.00 - $110,000.00
Schedule
Full-time position.
Company Information
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.