Director of Catering

About the role

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.

Job Summary: As a member of the ACE Team, you will support and manage Flik Hospitality Group accounts, providing operational leadership where it is needed most. Based in New York City, you will primarily support locations throughout the Tri-State area, with opportunities to assist non-local Flik accounts requiring up to 25% travel.

Responsibilities

• Build and maintain strong relationships with clients, ensuring exceptional service and long-term partnerships.
• Develop and execute catering sales and marketing initiatives to drive business growth and enhance client engagement.
• Create customized menus and event experiences in partnership with culinary leadership.
• Recruit, train, coach, schedule, and develop catering associates while fostering a culture of hospitality and accountability.
• Oversee staffing, event logistics, transportation, setup, execution, and breakdown to ensure flawless event delivery.
• Manage food cost, labor expenses, budgets, and operational performance while identifying opportunities for continuous improvement.
• Ensure compliance with food safety, sanitation, workplace safety, and company operating standards.
• Collaborate with culinary, operations, facilities, and client teams to ensure seamless execution of all events.

Requirements

• Bachelor's degree in Hospitality Management, Culinary Arts, Business, or a related field preferred.
• Minimum of five years of hospitality experience, including at least two years in catering or event management.
• Experience developing catering proposals, pricing events, menu planning, contract management, and coordinating staffing and equipment.
• Strong financial acumen with experience managing budgets, food costs, labor, and event profitability.
• Proven ability to lead teams while delivering exceptional client service and operational excellence.
• Excellent communication, organizational, and relationship management skills.
• Proficiency with Microsoft Office and catering or event management software.
• ServSafe Certification preferred.

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ ADDisability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Pay

$95000 - $100000 /year

Schedule

ACE schedules vary weekly based on business needs. While most assignments occur Monday through Friday, occasional evening, weekend, and holiday support will be required with advance notice. Up to