Director of Business Excellence
About the role
The Director of Business Excellence is a strategic leadership role within Supply Chain & Operations (SC&O) at DePuy Synthes. This role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements.
Responsibilities
Design and implement a comprehensive SC&O Business Excellence framework, including standards, governance, tools, and methodologies aligned to enterprise strategy.
Define and monitor key performance indicators (KPIs) and maturity models to assess operational performance and drive accountability across sites and functions.
Benchmark internal processes, capabilities, and performance against industry standards to identify gaps and opportunities for competitive advantage.
Partner with manufacturing, planning, procurement, logistics, and quality teams to deploy operational excellence capabilities and best practices.
Lead targeted continuous improvement initiatives (e.g., Lean, Six Sigma, process optimization) to deliver measurable impact on cost, service, quality, and working capital.
Establish a structured pipeline of improvement opportunities, prioritizing initiatives based on business value, feasibility, and strategic alignment.
Build and scale organizational capabilities through training, coaching, and change management to embed a culture of continuous improvement.
Drive data-driven decision-making by leveraging analytics, performance dashboards, and reporting tools.
Collaborate with senior leaders to translate business strategy into actionable operational roadmaps and execution plans.
Ensure consistency, standardization, and scalability of processes across the global supply chain network.
Qualifications
Education: Bachelor’s degree in Supply Chain, Engineering, Operations Management, Business, or a related field required. Advanced degree (MBA, Master’s in Engineering, Supply Chain, or related discipline) preferred.
Required Experience and Skills: Minimum of 10+ years of progressive experience in supply chain, operations, or operational excellence roles within a complex, global organization. Demonstrated success leading enterprise-level continuous improvement or business excellence programs with measurable results. Strong expertise in Lean, Six Sigma, and process improvement methodologies. Experience developing KPIs, performance management systems, and benchmarking frameworks. Proven ability to lead cross-functional teams and influence senior stakeholders in a matrixed environment. Strong analytical skills with experience leveraging data to drive decisions and business outcomes.
Preferred Experience: Experience in MedTech, healthcare, or other highly regulated industries. Certification in Lean Six Sigma (Black Belt or Master Black Belt). Experience with digital/analytics tools supporting operational excellence (e.g., advanced analytics, automation, visualization platforms).