Director of Business Development

Position Overview

GoodTemps, the staffing social enterprise of Goodwill NYNJ, delivers temporary staffing solutions to government agencies, nonprofits, and private employers—while creating employment opportunities for individuals with disabilities, veterans, and others facing barriers to work. The Director of Business Development is a quota-carrying individual contributor responsible for driving revenue growth across four key areas.

Key Responsibilities

• Generate new staffing and janitorial orders across government, nonprofit, and private-sector clients

• Execute consistent outreach through calls, email, LinkedIn, and in-person engagement

• Conduct meetings and presentations to position Goodwill NYNJ as a workforce partner and a key advocate for no talent left behind for people with disabilities and veterans

• Convert opportunities into clearly defined job orders and revenue-generating agreements

• Expand business within existing agency customers such as HRA, DOE, MTA, DOHMH, and other public-sector organizations

• Build relationships with agency leadership, HR teams, and hiring managers

• Navigate procurement pathways including DCAS and NYSID

• Collaborate with NYSID’s business development team to identify opportunities, strengthen contract utilization, and expand GoodTemps’ and Janitorial footprint across NYC and NYS government agencies

• Identify repeatable staffing needs across clerical, administrative, and field-based roles

• Build and establish GoodTemps’ private-sector business development strategy across corporate, nonprofit, and mission-aligned employers

• Develop foundational relationships with organizations seeking flexible staffing, payrolling, janitorial, and future security workforce solutions

• Position GoodTemps and Goodwill NYNJ Business Services as a trusted workforce and social impact partner capable of delivering talent, operational value, and mission-driven outcomes

• Develop and secure payrolling contracts with organizations that require workforce management support

• Establish revenue-sharing partnerships (powered by GoodTemps) with workforce providers, training organizations, and community partners

• Structure, optimize, and expand agreements that strengthen GoodTemps’ service model and diversify revenue streams

• Align staffing opportunities with available talent pipelines, including individuals with disabilities

• Partner internally to address geographic and transportation-related workforce considerations

• Translate client needs into clear, actionable job orders

• Align scope, pay rates, and timelines with operational capabilities

• Ensure job orders are well-defined and fillable

• Build and improve systems and be the owner of systems and communication channels

• Partner with Talent & Placement teams to ensure successful fulfillment by aligning business development efforts with operational capacity, workforce readiness, customer expectations, remove barriers / help with accommodations, and high-quality service delivery that supports long-term client retention and scalable growth

• Maintain communication throughout the placement lifecycle

• Provide detailed context on client expectations and timelines

• Partner with Mission and People & Culture to share job opportunities, training programs, promote and sell Goodwill NYNJ together and support the organizations impact

• Maintain a robust revenue pipeline through consistent outbound outreach, strategic partnerships, and active management of qualified opportunities across all business lines

• Identify emerging workforce needs across NYC and Northern New Jersey

• Represent GoodTemps and Business Services at workforce and industry events

• Maintain accurate CRM records of outreach, meetings, and opportunities

• Track performance against order generation, placements, and revenue targets

• Provide critical thinking, analysis, and keep leadership plugged into the trends and key metrics

Qualifications

• Significant experience in sales, business development, or staffing services

• Demonstrated success generating new business and managing client relationships

• Experience working with government agencies, procurement processes, or workforce programs preferred

• Strong communication and stakeholder engagement skills

• Commitment to Goodwill’s mission to leave no talent behind

• Experience working with people with disabilities, barriers to work, veterans, or other key Goodwill focus