Director of AI Professional Services

Key responsibilities

• Take a client brief from whiteboard to working demo within days, not weeks: personally prototype solutions in the first client engagements, before the team is built
• Design and deliver tailored AI solutions leveraging LLMs, agents, and AI-assisted development workflows, from discovery through go-live, favoring quick ROI but aligning with EverSuite roadmap
• Create repeatable offerings such as AI discovery workshop, rapid prototyping, paid pilots implementation packages and managed AI solution support.
• Oversee the transition of delivered solutions to production — covering monitoring, reliability, cost control, support models, and migration to standard offerings where appropriate
• Establish standards for responsible AI delivery, including data privacy, security, model selection, prompt/version management, monitoring and safeguards where required.

Commercial Ownership

• Own the P&L for the professional services practice, including revenue targets and margin
• Partner with Sales to scope, price, and close new services opportunities
• Develop repeatable service packages, pricing models, and statements of work
• Identify expansion opportunities within existing accounts to grow ARR and services revenue

Practice Building

• Build, hire, and mentor a team of AI consultants, engineers, and solution architects, from scratch
• Establish delivery methodologies, quality standards, and playbooks for AI implementations
• Work cross-functionally with Product and Engineering to feed client insights back into the roadmap

What we're looking for

• Must-haves: 7+ years in professional services, consulting, or solutions delivery — ideally in an AI, data, or SaaS context; proven commercial track record; strong hands-on fluency with AI assisted development workflow; fluency in LLM application patterns; ability to operate at the whiteboard with engineers and in the boardroom with C-suite stakeholders; demonstrated ability to build and scale delivery teams in a fast-moving environment
• Nice-to-haves: Background in enterprise software, cloud platforms, or AI/ML infrastructure; experience selling or delivering services in regulated industries; startup or scale-up experience; familiarity with MLOps, vector databases, or AI safety considerations

Vibe Coding Fluency

This isn't a checkbox. We expect our Director to personally use AI-assisted development tools — not just understand them conceptually. You should be able to spin up a working prototype with an LLM in hours, review AI-generated code critically, and coach clients on integrating vibe coding into their own development culture.