Director of AI Solutions

About the role

The Director of AI Solutions is a strategic technology and business transformation leader responsible for identifying, developing, implementing, and driving adoption of artificial intelligence and automation solutions across the organization. This role serves as the bridge between business operations and emerging technologies, ensuring AI initiatives generate measurable business value, improve operational efficiency, enhance decision-making, and support organizational growth. The Director of AI Solutions partners with executive leadership, division leaders, and operational stakeholders to identify opportunities for automation, optimization, advanced analytics, and AI-enabled decision support. This position combines strong business acumen, technical understanding, project leadership, and change management to successfully implement solutions across sales, distribution, fabrication, service, finance, and administrative functions.

Responsibilities

• Develop and execute the organization’s AI strategy aligned with business objectives, operational priorities, and growth initiatives.
• Partner with executive and division leadership to identify opportunities where AI, automation, and advanced analytics can improve efficiency, profitability, customer experience, and decision-making.
• Establish and maintain an enterprise AI project roadmap based on business impact, implementation complexity, organizational readiness, risk, and return on investment.
• Evaluate emerging AI technologies, platforms, vendors, and industry trends to identify opportunities for operational and competitive advantage.
• Serve as a trusted advisor to executive leadership regarding AI capabilities, limitations, risks, opportunities, and strategic investments.
• Lead the design, development, implementation, and lifecycle management of AI-driven business solutions.
• Analyze business processes and operational challenges to determine appropriate AI, automation, analytics, technology, or process-improvement solutions.
• Translate business requirements and strategic objectives into practical technology solutions with measurable business outcomes.
• Coordinate cross-functional project teams consisting of operational leaders, business analysts, developers, data specialists, IT resources, and external partners.
• Oversee the integration of AI solutions with existing business systems, including ERP, CRM, inventory management, field service, financial, and operational platforms.
• Identify and implement opportunities to improve sales forecasting, quoting and proposal development, pricing and margin analysis, inventory management, procurement, supply chain, fabrication scheduling, quality assurance, service operations, maintenance programs, and administrative workflows.
• Identify opportunities to reduce manual effort, eliminate process bottlenecks, improve data accessibility, and enhance organizational decision-making.
• Establish measurable objectives and key performance indicators for AI initiatives and communicate operational and financial results to leadership.
• Ensure AI projects are delivered within established scope, schedule, budget, security, and performance expectations.
• Establish governance standards for the development, deployment, monitoring, and responsible use of AI technologies.
• Ensure AI initiatives comply with organizational data security standards, privacy requirements, regulatory obligations, and internal governance requirements.
• Partner with IT, cybersecurity, legal, and operational stakeholders to identify and mitigate technology, data, security, and compliance risks.
• Establish controls to monitor AI solution accuracy, reliability, security, performance, utilization, and business impact.
• Develop and execute organizational adoption and change-management strategies to support successful implementation of AI technologies.
• Develop education and training initiatives to improve organizational understanding and effective utilization of AI-enabled tools.
• Foster a culture of innovation, continuous improvement, responsible experimentation, and adoption of emerging technologies.
• Supervisory Responsibility: This position has limited supervisory responsibility that directly relates to projects and customer relations, not personnel.
• Work Environment: While performing the duties of this job, the employee will mostly be in a standard office setting seated at a desk with a computer and phone workstation. Use of typical office equipment such as, but not limited to printer, scanner, fax machine, keyboard and smart devices.
• Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is active and requires standing, walking, bending and kneeling. The employee may also sit for long periods of time while driving or working at a computer workstation. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision,