Director of Admissions - CCC

Responsibilities

• Develop and implement recruitment strategies and enrollment plans to achieve institutional enrollment goals and support the mission of the organization.
• Meet and exceed budgeted starts through the supervising, monitoring and participating in the enrollment process.
• Track all student inquiries to maintain process where they are accurately recorded and distributed.
• Manage process and communication to create positive experience for all prospective students or people who interact with admissions.
• Oversee the day-to-day operations of the admissions office, including application processing, recruitment events, and communication with prospective students.
• Manage accountability for reports being completed accurately and forwarded to the appropriate people in a timely manner.
• Participate in new student orientations, graduations and other activities as assigned.
• Deliver coaching and training that enables Admissions Representatives to have the necessary product knowledge to accurately present programs.
• Track and implement processes and information that are compliant with federal, state, and institutional regulations regarding admissions processes, including FERPA guidelines.
• Develop and manage the admissions department budget, ensuring resources are allocated effectively.
• Leverage admissions software and CRM tools to streamline operations and enhance the prospective student experience.
• Partner with academic, financial aid, and student services teams to ensure a smooth transition for new students.
• Collaborate with retention and student success initiatives to improve enrollment yield and persistence rates.
• Serve as a key spokesperson for the institution’s admissions process, representing the organization at internal and external events.
• Hire, train and supervise departmental personnel and assure departmental compliance with all local, state and federal laws and regulations, licensing and accreditation standards and guidelines, Concorde policies and procedures and computer data input, file maintenance, and report generation.
• Regularly meet with individual Admissions Representatives to review their activity and enhance their skills.
• Establish/maintain a high performance team of professional, motivated and engaged staff utilizing effective training, performance management and career-development activities while leading them to achieve established business results and performance metrics.
• Recognize and reward employee contributions and achievements.

Qualifications

• Bachelor’s degree or minimum of seven (7) years experience in admissions, enrollment management, or a related field (required).
• Minimum of five (5) years experience in proprietary in private or public education admissions.
• Minimum of three (3) years experience as a Director of Admissions or similar leadership role (preferred).
• Online Instructors Only: Minimum of three (3) years of online experience providing online education.
• Experience managing budgets and developing data-driven strategies.