Director of Admissions

About the Role

The Director of Admissions provides strategic leadership for all admissions-related activities, ensuring enrollment goals are met while maintaining institutional standards and mission alignment. This role oversees recruitment strategy, admissions operations, staff leadership, and stakeholder engagement. The Director works collaboratively across the institution to attract, evaluate, admit, and enroll students who are well-suited academically, culturally, and missionally for the institution.

Strategic Enrollment Leadership

• Develop, implement, and evaluate multi-year enrollment and admissions strategies.
• Analyze enrollment trends, market conditions, and institutional capacity to guide planning.
• Establish annual admissions goals aligned with institutional priorities.
• Collaborate with leadership on enrollment forecasting and strategic initiatives.
• Ensure admissions policies and practices reflect the college's mission and values.

Recruitment and Outreach

• Coordinate with Promotions on domestic and international recruitment strategies and calendars.
• Coordinate with Promotions and Marketing on communications initiatives, including campus visits, events, travel, and digital outreach.
• Evaluate recruitment effectiveness using data and key performance indicators.
• As needed, represent the institution at recruitment events, conferences, and public engagements.

Operations and Compliance

• Oversee application review, admissions decisions, and enrollment confirmation processes.
• Ensure compliance with institutional policies, accreditation standards, and applicable regulations.
• Maintain accurate records, reports, and admissions data systems.
• Coordinate admissions procedures with financial aid, housing, academic areas, and registrar.
• Continuously improve workflows, timelines, and service standards.

Team Leadership and Development

• Recruit, train, supervise, and evaluate admissions personnel.
• Foster a culture of professionalism, collaboration, and service.
• Establish clear expectations, goals, and performance metrics for staff.
• Support staff development through coaching, training, and continuing education.
• Promote morale, teamwork, and mission alignment within the department.

Qualifications

Required Education: Bachelor's Degree

Preferred Education: PCC Master's Degree

Required Experience: 1+ years as a team leader

Preferred Experience: 1+ years in customer service, 1+ years in strategic management

Skills and Competencies

• Analytical Thinking
• Committed to the mission, values, and standards of the ministry
• Communication
• Detail-Oriented
• Enrollment Management
• Higher Education Management
• Leadership
• Motivational Leadership
• Organizing
• Promotional Event Planning
• Stamina to perform typical office functions
• Can clearly articulate the vision of the ministry and communicate expectations to others
• Creates an environment of fairness and honesty; is humble and generous with others; is visible and available
• Leads with commitment and ownership; takes responsibility for actions, judgments, and policies
• Continually improves the way the team creates and delivers value to customers and the department
• Keeps people informed; actively seeks input from others; adapts communication to diverse audiences
• Skillfully coaches others to bring to life all the core competencies that help produce great results
• Inspires, motivates, and guides others to accomplish goals; builds commitment and team spirit
• Can teach others the skills required to do the job; keeps up to date on knowledge, skills, and abilities
• Encourages the delivery of great customer experiences; readily adjusts priorities to respond to customers
• Reports to work on time as scheduled
• Dresses appropriately for work; conducts themselves in a courteous, professional manner

Additional Requirements

Ideal candidates must be born-again Christians and must be dedicated to training young people for serving God; and must desire to educate students based on biblical values and be committed to excellence as a Christian educator who glorifies Christ as the source of all wisdom and knowledge. Applicants must agree with Pensacola Christian College's Mission, Purpose & Objectives, Doctrinal Position, Philosophy of Education, and Faculty & Staff Commitments.

FLSA Status: Professional (Exempt)