Director, Network Solutions and Operations

Responsibilities

• Strategic Leadership & Vision
• Platform Ownership & Operational Excellence
• Team Leadership & Organizational Development
• Architecture, Engineering & Governance
• Financial Management & Business Accountability
• Vendor & Partner Management

Requirements

• Global perspective
• Excellent verbal and written communication skills
• Strong organizational and documentation skills
• Experience in enterprise network engineering and infrastructure

Qualifications

Global perspective; accustomed to doing business around the world and comfortable working with professionals with diverse cultural backgrounds.

Familiarity with project management methodologies and tools accompanied with creativity and innovative thinking to find solutions to complex problems that can balance short and long-term objectives.

Understanding of workplace policies and procedures

Familiarity with team collaboration tools and techniques.

Strong time management and organizational skills

Ability to maintain reliable and consistent attendance

Capacity to be punctual and meet deadlines

Ability to collaborate effectively with colleagues and work as part of a team

Demonstrated professionalism in all interactions and tasks.

Skills

• Scope: Responsible for global network operations spanning shipboard and shoreside environments, impacting guest and crew connectivity across Princess Cruises’ fleet.
• Problem-solving: Expected to address complex network challenges, including integration of ship, shore, data center, and cloud platforms, and resolve issues impacting operational performance and guest experience.
• Impact: Directly influences business outcomes by ensuring network reliability, security, and scalability, supporting operational excellence and guest satisfaction.
• Leadership: Provides executive leadership to IT teams, manages resources and budgets, and drives strategic initiatives in collaboration with senior stakeholders.

Benefits

• Cruise and Travel Privileges for You and Your Family
• Health Benefits
• 401(k)
• Employee Stock Purchase Plan
• Training & Professional Development
• Tuition & Professional Certification Reimbursement
• Rewards & Incentives