Director, Network Operations

Job Location: Remote US/USA

About the role

As a Director, Network Operations, you will lead the VSN MNS Operations, including the design/engineering, project management, NOC services, and installation departments. You will collaborate with various departments to grow the business and make strategic decisions that impact the entire VSN operation.

Responsibilities

• Financial Responsibilities: Maintain budgeted profit margins, lead pricing and cost reduction initiatives, attend monthly financial reviews with Vector senior leadership.
• Operational / Process Issues: Evaluate, adjust, and assist in developing operational infrastructure for Installation, Engineering, Billing, Accounts Payable, Procurement, NOC Services, and Technical Services. Communicate corporate office initiatives to department managers and plan and implement the VSN remote office expansion program.
• Employee Responsibilities: Perform performance management and development, recruit and hire talent, build and maintain team atmosphere, promote Vector values and culture, enforce company policies and procedures.
• Accounting Responsibilities: Collaborate with accounting management to streamline processes for better efficiency.
• Customer Responsibilities: Attend sales appointments, assist sales team in evaluating potential new business, work with customer base to ensure satisfaction.
• Other Responsibilities: Attend industry trade shows.

Requirements

• High School Diploma or equivalent
• Bachelor's Degree in Executive Management, Business Management, Communications, or related field
• 12+ years of management experience with an industry financial background and a desire for continued professional development
• Computer Literacy: Proficient in MS Word, PowerPoint, Power BI, and Excel (complex spreadsheets are used for various tracking and management)
• Organization Skills: Ability to multi-task and manage multiple projects, meet customer deadlines consistently and reliably
• Communication and Interpersonal Skills: Effective verbal and written communication, confidentiality, decision-making, and integrity

Qualifications

• Ability to create an effective team-oriented work atmosphere

Skills

• Strong leadership and management skills
• Strategic thinking and problem-solving abilities
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite and other relevant software

Benefits

• Competitive compensation with incentive eligibility
• Medical, dental, and vision coverage
• HSA/FSA programs
• Company-paid life and AD&D insurance
• Short- and long-term disability insurance
• Voluntary benefit products
• 401(k) retirement savings plan after 60 days
• 7 company holidays, plus 2 floating holidays of your choice
• Paid time off
• Tuition reimbursement
• Employee Assistance Program (EAP)

About Us

We are one of the largest security integrators in the country, having installed innovative security and smart automation solutions in homes and businesses for over 50 years. Our purpose is to make our world more secure, connected, and empowered, one customer at a time. Our values include Win as a team, Do the right thing, Make a difference every day, Get it done, and Think big.

Vector Security

We are an Equal Opportunity Employer and drug-free workplace. Applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.