Director, Multi Line Account Engineer

About the role

The Director, Multi Line Account Engineer will provide in-depth portfolio management of a dedicated UW team (5-10 underwriters) across all lines (property, general liability, workers compensation and auto), collaborating with underwriting, claims, policyholders, and brokers. Responsibilities include:

Responsibilities

• Perform account management functions for assigned service accounts.
• Collaborate with underwriting, claims, policyholders, and brokers to reduce loss potential and develop healthy account relationships.
• Conduct on-site and remote surveys to assess an account’s operations, exposures, and hazard mitigation strategies.
• Generate and review required reports and recommendations to support Arch underwriting.
• Meet reporting deadlines in accordance with departmental performance objectives.
• Manage workload with third-party vendors as needed to accomplish assigned work by deadlines set by underwriters and department.
• Ensure the quality of work provided by third-party vendors.
• Aid Arch and clients with ongoing and specific projects.
• Support technical training presentations for internal and external clients as required.

Requirements

• Minimum 5 years of risk control experience with both account management and site/field surveys.
• Solid knowledge base and professional experience in property, general liability, products liability, workers compensation, auto, and excess.
• Demonstrated knowledge of NFPA, FM, OSHA, DOT and other relevant standards and best practices.
• Strong analytical and decision-making skills.
• Proficiency in using Microsoft Office Suite applications.
• Excellent verbal and written communication skills and business acumen.
• Continued learning and application of new concepts to the role.

Qualifications

• Bachelor's Degree in an engineering or safety-related field with relevant insurance industry experience.
• Industry designations appreciated but not required.

Skills

• Strong analytical and decision-making skills.
• Proficiency in Microsoft Office Suite applications.
• Excellent verbal and written communication skills.
• Ability to utilize tools/software to create and modify documents and perform data analysis.

Benefits

• Comprehensive benefits package including medical, dental, vision, and prescription drug coverage; a competitive 401(k) with generous matching; PTO; paid holidays; parental leave; student loan assistance; and more.