Director, Multi Line Account Engineer

About the role

The Director, Multi Line Account Engineer will provide in-depth portfolio management of a dedicated UW team (5-10 underwriters) across all lines (property, general liability, workers compensation and auto), collaborating with underwriting, claims, policyholders, and brokers. Responsibilities include:

Responsibilities

• Perform account management functions for assigned service accounts.
• Collaborate with underwriting, claims, policyholders, and brokers to reduce loss potential and develop healthy account relationships.
• Conduct on-site and remote surveys to assess an account’s operations, exposures, and hazard mitigation strategies.
• Generate and review required reports and recommendations to support Arch underwriting.
• Meet reporting deadlines in accordance with departmental performance objectives.
• Manage workload with third-party vendors as needed to accomplish assigned work by deadlines set by underwriters and department.
• Ensure the quality of work provided by third-party vendors.
• Aid Arch and clients with ongoing and specific projects.
• Support technical training presentations for internal and external clients as required.
• Utilize strong analytical and decision-making skills, along with proficiency in Microsoft Office Suite applications.
• Show exceptional verbal and written communication skills and a deep understanding of business acumen.
• Continuously learn and apply new concepts to enhance your role.

Requirements

Minimum 5 years of risk control experience with both account management and site/field surveys. Solid knowledge base and professional experience in property, general liability, products liability, workers compensation, auto, and excess. Knowledge of NFPA, FM, OSHA, DOT and other relevant standards and best practices. Proficiency in Microsoft Office Suite applications. Excellent verbal and written communication skills and a strong business acumen. Continued learning and application of new concepts to your role.

Qualifications

Bachelor's Degree in an engineering or safety-related field with relevant insurance industry experience taken into consideration. Industry designations are appreciated but not required.

Skills

Strong analytical and decision-making skills. Ability to utilize tools/software to create and modify documents as well as data analysis for account and book improvement.

Benefits

For individuals assigned or hired to work in the locations indicated, the base salary range is $133,300 - $179,964/year. Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.

Arch offers a comprehensive benefits package that includes multiple medical plans plus dental, vision, and prescription drug coverage; a competitive 401(k) with generous matching; paid time off beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of volunteer time; basic life and AD&D insurance as well as short and long-term disability; paid parental leave of up to 10 weeks; student loan assistance and tuition reimbursement; backup child and elder care; and more. Click here to learn more on available benefits.