Director - MGA & Program Claims

Responsibilities

• Oversight of claim handling entities associated with Programs/MGAs to ensure authority is not breached
• Auditing and monitoring claim handling
• Performing initial and annual due diligence of claim handling entities
• Validating compliance with insurance/reinsurance contracts, claim handling guidelines, and internal policies and procedures
• Working with Program Managers to on-board, design, and implement procedures
• Managing the day-to-day technical and operational aspects of US P&C Program/MGA business within allocated workload
• Evaluating reserves on specific claims and monitoring adequacy of reserves at portfolio and individual claim level
• Establishing and maintaining appropriate claims reports, including trend analysis, claim lifecycle improvement, and indemnity containment measures
• Interpreting contract coverage upon referral from the Program/MGA to determine liability and extent of participation in claims
• Instructing and managing independent experts
• Maintaining cooperation and regular interaction with other functions within SiriusPoint, including Senior Management, Compliance, Underwriters, and the Actuarial team
• Maintaining relationships with brokers, ceding companies, lawyers, and loss adjusters in connection with claims matters
• Monitoring risk arising from claims programs against agreed SiriusPoint risk appetite/tolerances; promptly escalating risk events/control failures and taking appropriate actions
• Handling or consulting on MGA/Program claims outside of the U.S. as part of a global Claims Team

Requirements

• Significant claims adjusting or leadership experience (at least 10-15 years) within Casualty, Property, and specialty lines (Professional Lines) preferred
• Commitment to further training and knowledge gathering through attendance at market seminars, undertaking training courses, and being active in relevant professional networks
• The ability to make good decisions within the confines of accepted claims turnaround practice
• The ability to analyze claims data and use data to inform strategic decisions at both an individual claim and portfolio level
• Excellent written and verbal communication skills
• The ability to represent the company (and its clients) effectively and professionally within the market
• The ability to work to tight deadlines
• Team player, with the ability to mentor/assist in the development of employees
• B.A./B.S. or equivalent University degree
• Additional insurance-related certificates and credentials are preferred but not required
• Strong IT skills, including knowledge of the Microsoft Office suite of products

Benefits

• Medical
• Dental
• Vision
• FSA Medical and Dependent care
• Health Savings Account (HSA)
• EAP
• Basic Life and AD&D (company paid)
• Basic Long-Term Disability (employer) paid
• Taxable income
• Employee paid Long Term Disability (voluntary)
• Company Medical Leave, Parental leave - 8 weeks full pay after 6 months of service
• Voluntary benefits: short term disability, Critical illness, Hospital Indemnity, Accident
• Travel assistance programs
• Company paid
• 401(k) 6% safe harbor match, fully vested after two years, pre- and post-tax contributions allowed
• Gym reimbursement
• Legal plan
• Pet Insurance
• Tuition reimbursement
• Generous PTO
• Flexible work arrangement
• Full stacked pantry on-site
• Team outings
• ERG Groups