Jobs · Marketing · Florida

Director, Membership Programming | RDG

RIVIERA DINING GROUP · Miami, FL · 2 mo ago
MarketingFull-time

Core Responsibilities

  • Define and lead the overall programming vision across all membership touchpoints
  • Develop a structured annual calendar anchored around key cultural moments and RDG marketing calendar (Basel, F1, seasonal peaks, etc.)
  • Prioritize high-impact, signature activations over high-frequency programming
  • Build scalable, repeatable formats that can evolve seasonally (vs. one-off events)
  • Ensure all programming aligns with brand positioning and reinforces desirability
  • Develop a deep understanding of member profiles, behaviors, and expectations
  • Curate experiences that foster meaningful connections and community, not just attendance
  • Identify and cultivate key members, connectors, and high-value profiles within the community
  • Continuously refine programming based on qualitative feedback and behavioral insights
  • Source and secure high-value partnerships (brands, talent, thought leaders, creators)
  • Introduce members to new networks, industries, and opportunities through special offsite experiences and special perks
  • Ensure partnerships bring real value to members (access, status, experience), not just visibility
  • Position the membership as a cultural platform, not just a social offering
  • Align programming with broader business objectives: retention, acquisition, and brand equity
  • Contribute to membership growth through programming that drives desirability and referrals
  • Track performance through clear KPIs (attendance quality, repeat engagement, conversion impact)
  • Ensure efficient budget allocation with a focus on ROI and impact per activation
  • Oversee flawless execution of all programming with strong attention to detail
  • Establish and maintain SOPs for planning, production, and member experience delivery
  • Cookordination with operations, marketing, and partnerships teams
  • Ensure consistency across all venues and membership environments
  • Lead and structure the programming function with clear ownership and accountability
  • Elevate team standards from coordination to true project ownership
  • Mentor team members to think strategically, not just operationally
  • Foster a high-performance, solutions-driven culture
  • Work closely with marketing to ensure programming is positioned, not just promoted
  • Contribute to storytelling that reinforces exclusivity, relevance, and cultural authority
  • Ensure programming feeds content, PR, and brand narratives
  • Avoid transactional or “event-driven” communication; focus on editorial and experiential value

Member Experience & Community Building

  • Develop a deep understanding of member profiles, behaviors, and expectations
  • Curate experiences that foster meaningful connections and community, not just attendance
  • Identify and cultivate key members, connectors, and high-value profiles within the community
  • Continuously refine programming based on qualitative feedback and behavioral insights

Partnerships & Cultural Integration

  • Source and secure high-value partnerships (brands, talent, thought leaders, creators)
  • Introduce members to new networks, industries, and opportunities through special offsite experiences and special perks
  • Ensure partnerships bring real value to members (access, status, experience), not just visibility
  • Position the membership as a cultural platform, not just a social offering

Commercial & Strategic Performance

  • Align programming with broader business objectives: retention, acquisition, and brand equity
  • Contribute to membership growth through programming that drives desirability and referrals
  • Track performance through clear KPIs (attendance quality, repeat engagement, conversion impact)
  • Ensure efficient budget allocation with a focus on ROI and impact per activation

Operational Execution & Standards

  • Oversee flawless execution of all programming with strong attention to detail
  • Establish and maintain SOPs for planning, production, and member experience delivery
  • Cookordination with operations, marketing, and partnerships teams
  • Ensure consistency across all venues and membership environments
  • Lead and structure the programming function with clear ownership and accountability
  • Elevate team standards from coordination to true project ownership
  • Mentor team members to think strategically, not just operationally

Team Leadership

  • Lead and structure the programming function with clear ownership and accountability
  • Elevate team standards from coordination to true project ownership
  • Mentor team members to think strategically, not just operationally

Marketing & Positioning Alignment

  • Work closely with marketing to ensure programming is positioned, not just promoted
  • Contribute to storytelling that reinforces exclusivity, relevance, and cultural authority
  • Ensure programming feeds content, PR, and brand narratives
  • Avoid transactional or “event-driven” communication; focus on editorial and experiential value

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