Director, Marketing- Multimedia
Universal Orlando Resort · Orlando, FL · 2 wk ago
MarketingFull-time
JOB SUMMARY
Serves as the senior leader for the multimedia function, accountable for setting the vision, performance expectations, and creative standards for a high performing team of internal talent and external partners. This role leads through coaching, mentorship, and oversight, fostering a culture of accountability, collaboration, and creative excellence.
MAJOR RESPONSIBILITIES
- Sets the vision, performance expectations, and creative standards for a high performing team of internal talent and external partners.
- Provides executive level creative direction across presentations and live events, ensuring work consistently translates complex business objectives into clear, compelling, and audience focused visual narratives.
- Hands on involvement is exercised selectively for high visibility initiatives, model setting, and critical enterprise moments.
- Trusted creative advisor to UDX executive leadership and senior stakeholders, partnering closely to shape narratives, clarify messaging, and elevate how ideas are communicated across internal and external forums.
- Ensures creative solutions are strategically aligned with business priorities while balancing scope, timelines, and resources.
- Collaborates cross functionally with planning, production, and project management partners to deliver work that meets organizational objectives, budget parameters, and enterprise standards.
- Provides strategic oversight for the creative development and execution of live events and experiential environments, including stage design, branded moments, exhibits, and installations.
- Accountable for optimizing creative operations through the development and continuous improvement of tools, templates, workflows, and governance models that support efficient, scalable, and high quality delivery.
- Serves as a steward of enterprise brand expression, ensuring all multimedia output adheres to established brand standards while continuing to evolve creatively.
- Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training, and team member involvement activities.
EDUCATION
Bachelor’s Degree; or equivalent combination of education and experience.
EXPERIENCE
10+ years of progressive experience in presentation design, event design, experiential, or multimedia creative disciplines, including multiple years in a formal leadership capacity overseeing creative teams and complex initiatives; or equivalent combination of education and experience.
ADDITIONAL INFORMATION
- Advanced mastery of Keynote and PowerPoint
- Strong working knowledge of Photoshop, Illustrator, After Effects, and video editing tools
- Experience designing for live environments and A/V systems (screens, stage layouts, transitions)
- Ability to visualize and communicate data, ideas, and narratives through animation, builds, charts, and diagrams
- Willingness to support key events, including occasional nights, weekends, and travel
- Demonstrated ability to operate as both a strategic creative leader and an expert practitioner, maintaining hands on fluency in building presentations, shaping narratives, refining visual systems, and solving complex creative challenges when appropriate.
- Deep expertise in designing content intended for live delivery, with a strong understanding of how pacing, motion, storytelling, and visual clarity perform in real time, audience facing environments.
- Exceptional storytelling and communication skills, with a proven ability to translate complex ideas into clear, engaging, and emotionally resonant visual narratives.
- Proven experience partnering cross functionally with creative, sales, events, production, and communications teams, with a strong understanding of how presentation and experiential design supports broader business objectives.
- Demonstrated success leading and overseeing creative work across multiple formats, including presentations, motion graphics, video, environmental, and print applications.
- Ability to effectively manage multiple concurrent projects and deadlines in a fast paced, event driven environment while maintaining high standards of quality and execution.