Director, Management Consulting

Job Summary

The Management Consulting Director is responsible for planning, managing, executing and leading a team of Staff in technology consulting related engagements, including ERP Integration; Software Selection/Implementation; Business Process Improvement; Technology Operations; IT Strategy; IT Infrastructure assessment, selection, design and implementation; Technology Compliance (e.g., HITRUST, NIST, ISO) assessment, remediation and certification; in addition to Business Transformation and Operational Excellence efforts.

Job Duties

• Business Development: Collaborates with Partners and Managing Directors in identifying, pursuing and winning new business opportunities

• Leads BDO pitch team for middle market and selective large and global company opportunities

• Cross-sells other BDO services (forensics, corporate finance, valuation, tax, due diligence, litigation, assurance, etc.)

• Assists with the expansion of Management Consulting offerings

• Identifies new business opportunities to expand the Management Consulting practice and communicates such opportunities to his/her peers and practice leadership

• Works closely with the practice leadership to manage marketing and business development activities within practice

• Oversees the development of draft proposals and reports, and completes research, when needed

• Develops thought leadership for the MC practice by developing whitepapers and presentations on topics relevant to clients and the profession

• Collaborates with MC leadership to refresh marketing materials and website content, when needed

• Collaborates with not only MC leaders to service clients and expand our presence in the marketplace, but also other practice leaders to bring the best solutions to our clients and prospects

• Engagement Project Leadership: Drives professional, exceptional, high quality client service

• Oversees, guides and mentors managers and staff on professional client service delivery excellence

• Takes lead role in preparing and executing BDO engagement strategy as project leader in consultation with engagement partner

• Serves as a high level contact for clients regarding all questions and information, including progress, challenges encountered, and issues identified

• Evaluates and recommends alternative courses of action and potential solutions to achieve best result for client

• Ensures the client service team appropriately analyzes client’s performance through financial results, KPIs and market growth

• Ensures the client service team provides exceptional client service and develops advanced level deliverables and/or solutions to client issues and opportunities

• Oversee and drive value-based diagnostic and analysis of performance improvement opportunities

• Reviews and approves engagement budgets and identifies opportunities to improve engagement efficiencies, where possible

• Directs multiple client engagements and underlying economics to ensure engagement metrics are achieved

• Identifies and informs managers and staff to utilize all available research aids (as practical), including databases and trade publications, to develop understanding of client’s industry

• Identifies, grows and maintains strategic relationships with client personnel, including members of client management

• Prepares formal and informal presentations for client meetings for status and reporting purposes

• Fosters a positive demeanor, learning attitude and client service mentality with managers, seniors and staff

Qualifications, Knowledge, Skills and Abilities

• Bachelor’s degree, required; degree with a focus in Computer Science, Business, Accounting or Finance, preferred
• Seven (7) or more years of Management Technology Advisory Services experience, required
• MBA, preferred
• Minimum of ten (10) years of experience within an internal or external consulting capacity, with a consulting firm, public accounting firm or Fortune 1000 company performing Management Consulting and Change Management as a Finance Operations, Merger and Acquisitions, Operations or Information Technology Subject Matter Expert, required
• Prior significant supervisory experience, required
• Prior experience with project management, change management, stakeholder management, gap analysis, process design, workflow analysis, organization design and development, lean concepts, documentation and testing of new business capabilities and tools, business cases and identification and reporting of opportunities, required
• Prior experience performing process reviews, systems reviews, and reviews of application effectiveness, preferred
• Prior experience assessing, selecting, designing and implementing technical solutions, preferred
• Prior experience working within a national consulting organization, preferred
• Prior experience in client marketing and successfully managing multiple client pursuits and proposal efforts, preferred
• Prior experience with PMP, CPA, ITIL, ISO 27001, HITRUST CCSF or TOGAF certification, preferred
• Proficient in the use of Microsoft Office Suite, including Excel, Word, and PowerPoint, preferred
• Proficiency MS Visio for Process Analysis, preferred
• Familiarity with various common middle market ERP solutions and/or familiarity of software development methodologies and/or experience working with architecture frameworks, preferred