Director, Management Consulting

Job Summary

The Management Consulting Director is responsible for planning, managing, executing and leading a team of Staff in technology consulting related engagements, including ERP Integration; Software Selection/Implementation; Business Process Improvement; Technology Operations; IT Strategy; IT Infrastructure assessment, selection, design and implementation; Technology Compliance (e.g., HITRUST, NIST, ISO) assessment, remediation and certification; in addition to Business Transformation and Operational Excellence efforts.

Job Duties

• Business Development: Collaborates with Partners and Managing Directors in identifying, pursuing and winning new business opportunities
  Leads BDO pitch team for middle market and selective large and global company opportunities
  Collaborates with pitch team in responding to new business inquiries
  Cross-sells other BDO services (forensics, corporate finance, valuation, tax, due diligence, litigation, assurance, etc.)
  Assists with the expansion of Management Consulting offerings
  Identifies new business opportunities to expand the Management Consulting practice and communicates such opportunities to his/her peers and practice leadership
  Works closely with the practice leadership to manage marketing and business development activities within practice
  Oversees the development of draft proposals and reports, and completes research, when needed
  Develops thought leadership for the MC practice by developing whitepapers and presentations on topics relevant to clients and the profession
  Works closely with MC leadership to refresh marketing materials and website content, when needed
  Collaborates with not only MC leaders to service clients and expand our presence in the marketplace, but also other practice leaders to bring the best solutions to our clients and prospects

• Engagement Project Leadership: Drives professional, exceptional, high quality client service
  Oversees, guides and mentors managers and staff on professional client service delivery excellence
  Serves as a high level contact for clients regarding all questions and information, including progress, challenges encountered, and issues identified
  Ensures the development of efficient and effective project plans and project controls
  Evaluates and recommends alternative courses of action and potential solutions to achieve best result for client
  Ensures client service team appropriately analyzes client’s performance through financial results, KPIs and market growth
  Ensures the client service team provides exceptional client service and develops advanced level deliverables and/or solutions to client issues and opportunities
  Oversee and drive value-based diagnostic and analysis of performance improvement opportunities
  Reviews and approves engagement budgets and identifies opportunities to improve engagement efficiencies, where possible
  Ensures the preparation of periodic and timely billings, and ensures timely adjustments to engagement realization, as needed
  Directs multiple client engagements and underlying economics to ensure engagement metrics are achieved
  Identifies and informs managers and staff to utilize all available research aids (as practical), including databases and trade publications, to develop understanding of client’s industry
  Identifies, grows and maintains strategic relationships with client personnel, including members of client management

Qualifications, Knowledge, Skills and Abilities

• Bachelor’s degree, required; degree with a focus in Computer Science, Business, Accounting or Finance, preferred OR seven (7) or more years of Management Technology Advisory Services experience, required MBA, preferred
• Minimum of ten (10) years of experience within an internal or external consulting capacity, with a consulting firm, public accounting firm or Fortune 1000 company performing Management Consulting and Change Management as a Finance Operations, Merger and Acquisitions, Operations or Information Technology Subject Matter Expert, required
• Prior significant supervisory experience, required
• Prior experience with project management, change management, stakeholder management, gap analysis, process design, workflow analysis, organization design and development, lean concepts, documentation and testing of new business capabilities and tools, business cases and identification and reporting of opportunities, required
• Prior experience assessing, selecting, designing and implementing technical solutions, preferred
• Prior experience working within a national consulting organization, preferred
• Prior experience in client marketing and successfully managing multiple client pursuits and proposal efforts, preferred
• PMP, CPA, ITIL, ISO 27001, HITRUST CCSF or TOGAF certification, preferred
• Proficient in the use of Microsoft Office Suite, including Excel, Word, and PowerPoint, preferred
• Familiarity with various common middle market ERP solutions and/or familiarity of software development methodologies and/or experience working with architecture frameworks, preferred

Other Knowledge, Skills & Abilities

• Excellent verbal and written communication skills, including the ability to review work product developed by others
• Willingness to go above and beyond to provide superior work product while meeting engagement deadlines
• Solid organizational skills, especially ability to meet project deadlines with a focus on details
• Superior analytical skills, including ability to identify issues and anomalies
• Solid project management skills
• Solid grasp of general IT solution development and control concepts (leading practices)
• Excellent people development and delegation skills, including training/instruction and engagement scheduling and budgeting
• Executive presence and ability to act as primary contact on assigned engagements
• Ability to collaborate with partners and managers within other service lines and industries, as well as Advisory leaders
• Proven ability to work in a deadline-driven environment and handle multiple projects simultaneously
• Ability to effectively manage a team of professionals and delegate work assignments as needed
• Ability to build and maintain strong relationships with internal and client personnel
• Capable of working in a demanding, deadline driven environment with a focus on details and accuracy
• Capable of resolving complex business issues and proactive problem solving
• Build and maintain strong relationships with internal and client personnel
• Capable of traveling 25-50% on average to perhaps as much as 75% of the time for a specific project, as needed

About Us

Join us at BDO, where you will find more than a career, you’ll find a place where your work is impactful, and you are valued for your individuality. We offer flexibility and opportunities for advancement. Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world. At BDO, our purpose of helping people thrive every day is at the heart of everything we do. Together, we are focused on delivering exceptional and sustainable outcomes and value for our people, our clients, and our communities. BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team. BDO professionals provide assurance, tax and advisory services for a diverse range of clients across the U.S. and in over 160 countries through our global organization. BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP). A qualified retirement plan, the ESOP offers participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being. The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits* offerings. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions. We Are Committed To Delivering Exceptional Experiences To Middle Market Leaders By Sharing Insight-driven Perspectives, Helping Companies Take Business As Usual To Better Than Usual. With Insights from the Field, we share perspectives that help middle market leaders navigate today’s complex business landscape. We believe that by sharing these insights, we can help our clients make better decisions, drive growth, and ultimately thrive. We are committed to delivering exceptional experiences to middle market leaders by sharing insight-driven perspectives, helping companies take business as usual to better than usual. With insights from the field, we share perspectives that help middle market leaders navigate today's complex business landscape. We believe that by sharing these insights, we can help our clients make better decisions, drive growth, and ultimately thrive.