Director, Learning Strategy & Operations (Remote)

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

About the role

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. This senior leadership role in our global Learning & Talent Development (L&TD) organization supports the development of RTX’s 185,000+ employees. The Director, Learning Strategy partners closely with the Head of L&TD to shape strategic priorities, oversee key initiatives, and serve as a connective force across the L&TD team. This role operates at the intersection of strategy, execution, and communications, leading cross-functional projects and developing executive-ready materials that tell the story of our impact and priorities.

This role is ideal for a seasoned learning leader who brings a blend of learning domain expertise, consultative skills, learning operations management, strategic agility, and strong execution capability.

Responsibilities

• Strategic Partnership & Functional Leadership: Serve as a trusted thought partner to the Head of L&TD to prioritize strategic work, advance enterprise learning initiatives, and represent the function in senior forums. Collaborate on the development and execution of strategic people priorities across the organization.
• Program & Project Leadership: Lead high-visibility, strategically-aligned enterprise-wide learning initiatives from design through implementation. Coordinate across L&TD teams, business partners, and key stakeholders to ensure alignment, progress, and measurable impact.
• Learning Technology Ecosystem & Platform Strategy: Shape the future of the learning technology ecosystem by partnering with HRDT and vendors to evolve learning platforms, improve the learner experience, and ensure integration with enterprise talent systems.
• Enterprise Learning & Capability Strategy: Act as a strategic advisor to HR and business leaders on workforce readiness, learning trends, and capability development. Guide the design and activation of enterprise capability frameworks, including role-based skill requirements, taxonomies, and career pathways.
• Change Enablement & Business Transformation: Integrate learning with enterprise transformation efforts (e.g., digital, organizational, cultural). Serve as a change leader to ensure learning supports adoption, readiness, and sustained behavior change.
• Learning Investment & Operational Effectiveness: Support business case development, vendor strategy, and investment prioritization to maximize learning ROI. Stand up and mature foundational L&TD processes including budgeting, contracting, capacity planning, and cross-functional coordination.
• Team Operations & Enablement: Identify capacity gaps, remove roadblocks, and fill in across the team as needed to ensure timely, high-quality delivery. Partner with Learning Operations to create and implement standards that support scalable delivery and measurement.
• Measurement, Communication & Storytelling: Support data collection and impact measurement. Create strategic presentations and executive storytelling materials that highlight learning progress, business value, and talent impact.
• Market Intelligence & External Benchmarking: Maintain awareness of industry trends, technologies, and benchmarks. Bring in external insights to inform strategy, refresh offerings, and position L&TD as a future-forward enterprise partner.
• Team Visibility & Brand Management: Partner with the Instructional Design leader to maintain and update team-owned resources, portals, and communication channels to reflect current priorities and ensure a consistent, professional, and visible presence across the enterprise.

Up to 40% travel required to support global program execution, engage with regional teams and stakeholders, and attend key learning events.

Requirements

• A University Degree or equivalent experience and minimum 14 years prior relevant experience, or an Advanced Degree in a related field and minimum 12 years experience.
• 12+ years of experience in Learning & Development, Organizational Development, or Talent Management, with proven ability to lead strategic learning initiatives.
• Strong consulting, stakeholder management, project leadership skills, and influential leadership skills.
• Deep understanding of adult learning principles, instructional design, and content development.
• Advanced writing and facilitation skills to support the development and delivery of transferrable skill programs.
• Advanced PowerPoint/visual storytelling skills; comfortable building executive-ready decks.
• Experience building and managing operational processes such as budgeting, planning, or vendor management.
• Ability to balance strategy and execution, with a “roll up your sleeves” mindset.
• Adept at navigating ambiguity, managing complexity, and moving work forward independently.
• Deep understanding of vendor management, including RFPs, partnerships, and external delivery oversight.
• Global mindset, with experience designing scalable and culturally adaptive learning solutions.
• Strong working knowledge of enterprise learning systems (e.g., LMS, LXP) and learning technologies, including how to leverage them for scale, engagement, and measurement.

Qualifications

• Master’s degree in OD, L&D, HR, Business, or related field.
• Experience in a complex, matrixed global organization.
• Leadership of L&TD COE.
• Certifications in coaching, psychometric assessments, and/or change management.

Pay

The salary range for this role is 186,200 USD - 353,800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Benefits

Hired applicants may be eligible for benefits, including but not limited to:

• Medical, dental, vision, life insurance, short-term disability, long-term disability.
• 401(k) match.
• Flexible spending accounts.
• Flexible work schedules.
• Employee assistance program.
• Employee Scholar Program.
• Parental leave.
• Paid time off and holidays.
• Annual short-term and/or long-term incentive compensation programs (payments not guaranteed and dependent on individual, business unit, and company performance).

Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Schedule

This position is classified as Remote: Employees who are working in Remote roles will work primarily offsite (from home). If you live within a reasonable commute of an RTX site with other colleagues you interact with, your manager will discuss whether there is a degree of onsite presence associated with this role. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid, or remote.