Senior Director, Strategy and Operations - Remote
Optum · Plymouth, MA · 2 days ago
Sales$159k–$273k/yrFull-time
Primary Responsibilities
- Lead strategic planning, business reviews, and executive-level performance discussions
- Partner with senior leaders to develop and execute enterprise initiatives aligned to growth, productivity, and financial objectives
- Translate complex business challenges into actionable strategies and measurable outcomes
- Create executive communications, presentations, and strategic recommendations for leadership audiences
- Establish and manage KPIs, scorecards, and performance reporting frameworks
- Leverage data, analytics, and business intelligence to identify opportunities, risks, and performance trends
- Create executive dashboards and actionable insights that support decision-making
- Drive accountability through ongoing measurement and operational reviews
- Lead cross-functional initiatives focused on productivity, efficiency, cost optimization, and organizational effectiveness
- Partner with Finance and Operations leaders to identify and execute improvement opportunities
- Establish governance processes to monitor progress against strategic and financial goals
- Drive execution across complex enterprise programs and transformation efforts
- Support workforce planning, resource allocation, and organizational investment decisions
- Partner with Talent and Finance leaders to align workforce strategies with business priorities
- Champion the use of AI, automation, and advanced analytics to improve decision-making and operational performance
- Foster a culture of continuous improvement, innovation, and data-driven problem solving
Required Qualifications
- 10+ years of experience in strategy, operations, consulting, finance, analytics, or related business leadership roles
- 7+ years leading complex, cross-functional initiatives with measurable business impact
- 7+ years partnering with executive leadership on strategic planning, performance management, or organizational initiatives
- 5+ years of management consulting experience or equivalent enterprise strategy experience
- Experience developing KPIs, executive scorecards, and performance reporting frameworks
- Experience leveraging analytics and data-driven insights to support executive decision-making
- Proven ability to influence stakeholders and drive outcomes in a highly matrixed organization
- Demonstrated success delivering measurable improvements in operational performance, productivity, cost optimization, workforce planning, or business growth
Preferred Qualifications
- MBA or other advanced business-related degree
- Experience in healthcare, technology, product-led, or large enterprise organizations
- Experience leading AI, advanced analytics, automation, or digital transformation initiatives