Director, IT Asset Management & Automation

Key Responsibilities

• Leads the design and delivery of a federated asset data platform that ingests cloud-native inventory services, SaaS management data, endpoint management APIs, and identity/directory systems.
• Architects and implements integrations that connect and normalize asset data from a separate network device ITAM platform into the central configuration management platform, reducing current siloed reporting.
• Integrates cybersecurity vulnerability and endpoint detection data as an additional source for asset visibility and risk correlation.
• Buils real-time and event-driven integrations that normalize, deduplicate, and synchronize asset data across the enterprise to replace manual imports and spreadsheet reconciliations.
• Triangulates incomplete and inconsistent asset data across multiple sources to produce a reliable, unified asset record.
• Owes the technical integration roadmap end to end, from quick wins through multi-year architecture and execution.
• Evaluates and participates in the platform selection process, supporting requirements gathering and owning the technical migration plan and execution.
• Drives automation of asset data accuracy and completeness by engineering data collection, enrichment, and reconciliation workflows across all asset categories.
• Partners with Finance and Procurement stakeholders to streamline ITAM workflows and align asset data with financial and vendor management processes.
• Collaborates with engineering and security stakeholders to ensure asset data is operationally meaningful, accurate, and actionable.
• Explores and integrates Cloud FinOps data as a complementary layer for asset and cost visibility.
• Drives adoption of automation and AI-enabled workflows for IT operations tasks, including asset governance, anomaly detection, lifecycle alerting, and policy enforcement.
• Promotes the use of existing toolkits and establishes integration best practices across the broader I&O organization.
• Moves the team from rule-based automation toward AI-assisted and AI-driven workflows with measurable reductions in manual effort.
• Serves as an in-house AI thought leader for ITAM and automation by staying current on AI/LLM developments, experimenting pragmatically, and applying new capabilities to asset data and automation problems.
• Serves as an integration leader across Cloud, Identity, Networking, Security, SRE, and Unified Communications engineering teams without relying on formal authority.
• Coordinates integration work and platform decisions with the ServiceNow developer embedded in the group and the ServiceNow platform owner.

Required Qualifications

• 10+ years of experience in a technical discipline, with ideal backgrounds including data engineering, automation engineering, cloud engineering, RPA, or infrastructure engineering.
• Proven experience designing and delivering integrations across heterogeneous enterprise systems, including cloud platforms, SaaS tools, on-prem infrastructure, and identity providers.
• Demonstrated ability to wrangle incomplete and inconsistent data across many sources and triangulate to a reliable result.
• Fluency with REST and GraphQL APIs, event-driven integration patterns, and data pipeline design (extraction, normalization, deduplication, synchronization).
• Scripting and automation proficiency in Python, PowerShell, or similar, with experience with infrastructure-as-code (Terraform, Ansible, or equivalent) as a strong plus.
• Hands-on experience with cloud-native asset or inventory services, including AWS Config, Azure Resource Graph, GCP Asset Inventory, or equivalent.
• Demonstrated ability to create and own a technical roadmap end to end.
• Project management mindset to juggle migrations, integration work, and ongoing operations simultaneously.
• Track record of influencing technical outcomes across peer engineering teams without direct authority.
• Experience presenting technical strategy and program updates to senior executives and translating complex technical concepts into business value.
• Strong business acumen to evaluate cost, efficiency, and risk tradeoffs and make defensible recommendations.
• Ability to work in a hybrid environment; remote-only candidates will not be considered.

About Delphi-US

Delphi-US is a national IT Services firm based in Newport, Rhode Island. Delphi attracts our nation's best and brightest Technical & Professional Talent and positions our nation's finest employers to further their competitive advantages. Delphi's core technical focus includes Data Intelligence Engineering & Analytics, AI/ML Operational Excellence, DevOps & Cloud Computing, Health IT & Life Sciences, and Energy Management/Power Systems; serving domains from sensitive national energy sectors to critical financial services, biomed, life sciences & pharma, major government & municipal institutions, and much of the USA's Fortune 500 corporations. Delphi Associates are deployed on critical IT Projects where their consultative business acumen, comprehensive technical expertise, and committed service mission drives our client's success. Our proprietary skill-based and cultural matching process results in higher qualified project teams, custom curated for our client's specific technical & functional goals. We are supremely experienced, friendly, professional, and ready to advocate on your behalf. Delphi has an indelible understanding of employer expectations, a track record of project success and we deliver lasting results.