Director, IoT Platforms & Connected Solutions

Essential Functions

• Collaborate with product management, IT, and Engineering on product strategy and portfolio direction for IoT-enabled platforms, aligning long-term investments with corporate growth objectives
• Identify market opportunities through customer insights, competitive intelligence, and emerging technology trends. Establish and maintain competitive intelligence processes, including market analysis, product benchmarking, and technology assessments
• Develop compelling product positioning, value propositions, and commercialization strategies for IoT and digital interface solutions
• Drive successful product launches that deliver revenue growth, market share gains, and strong customer adoption
• Partner closely with Marketing to ensure clear, differentiated messaging across all channels
• Translate customer and operational insights into cost optimization initiatives across cloud infrastructure, embedded systems, and service delivery models
• Participate in product demonstrations and partner evaluations to advance adoption and strengthen market presence
• Lead the development of a unified UX and customer experience strategy across all digital and connected offerings
• Establish business cases and pricing strategies that balance equipment margin, digital recurring revenue, cloud/connectivity costs, and service economics
• Own connected product deployment strategy, including installation, provisioning, commissioning, and fleet rollout processes across customer locations
• Develop and prioritize use cases for remote monitoring, diagnostics, predictive maintenance, and service optimization
• Partner with cybersecurity and engineering teams to establish secure device, data, and remote-access requirements for connected solutions
• Drive over-the-air update strategy, device lifecycle management, and telemetry-based performance monitoring across the installed base
• Monitor field performance, adoption, uptime, and service outcomes to continuously improve connected product offerings
• Support channel, service, and sales enablement with tools, training, and value messaging tailored to commercial equipment customers