Director, Platform & Infrastructure

About ShiftKey

ShiftKey is a platform disrupting healthcare staffing by leveraging marketplace dynamics and deep industry knowledge. It plays a crucial role in mitigating America’s healthcare staffing shortages, connecting facilities directly with healthcare professionals who can work as much or as little as they choose.

Director of Platform & Infrastructure

The role involves leading the platform and infrastructure function supporting SaaS and Marketplace engineering organizations. This is a hands-on infrastructure leadership role, leading a distributed team of approximately 10 people across multiple regions and time zones, including a dedicated SRE-focused group.

Where You’ll Work

This is a fully remote position based in the United States. You should be comfortable working asynchronously and partnering with teammates in different time zones.

What You’ll Be Doing

• Lead and grow a distributed platform and infrastructure organization, staying hands-on with the team when issues arise.
• Drive infrastructure modernization and cloud migration initiatives, including moving services to managed cloud offerings.
• Own reliability, deployment, and disaster recovery practices across the organization's core environments.
• Partner with engineering and senior leadership to translate platform strategy into practical roadmaps.

What You’ll Need

• Significant experience leading technical or engineering teams.
• Strong hands-on experience with a major cloud provider and modern infrastructure practices.
• A track record leading and developing teams, including through incidents and high-pressure situations.
• Experience working in a product-driven technology company.
• Comfort leading distributed, cross-regional teams.
• A direct, people-first leadership style focused on team growth and hands-on support.

Perks of Working for ShiftKey

• Inclusive and collaborative work environment where all voices are valued.
• Hybrid-friendly office spaces designed to be fun and engaging.
• Comprehensive health, vision, and dental coverage.
• Benefits begin on your first day.
• Generous PTO and company-paid holidays, including flexible floating holidays.
• 100% 401(k) employer match up to 6%.
• Paid parental leave.
• Wellness support, including access to mental health resources.

Our Commitment to Diversity

ShiftKey is an equal opportunity employer and is committed to embracing diverse and individual perspectives shaping our culture and contributing to the solutions that transform the world. We actively work to create an inclusive environment for employees to thrive.