Director, Internal Technology and Delivery

A Little About the Role

We are seeking an exceptional Director of Internal Technology Delivery with deep expertise in enterprise corporate systems management, technology integration, and cross-functional ecosystem optimization. Our ideal candidate will bring 8+ years of experience in transforming complex corporate technology landscapes, with a proven track record of seamlessly integrating diverse business systems across CRM, ERP, marketing automation, and communication platforms.

What you’ll do:

• Lead the corporate systems technology delivery
• Create and manage a centralized technology intake and prioritization process
• Create governance frameworks for cross-functional technology initiatives
• Drive end-to-end implementation and delivery of technology solutions
• Develop and implement comprehensive technology delivery strategies
• Create detailed evaluation frameworks for technology investments
• Conduct thorough assessments of technology initiatives, including strategic alignment, business value potential, resource requirements, and implementation complexity
• Manage full lifecycle of technology transformation efforts
• Create and maintain comprehensive documentation of delivery processes
• Collaborate across security, IT, and business units to ensure optimal solution fit

This role requires a delivery driven professional who can:

• Navigate complex organizational landscape
• Anticipate technological trends
• Manage cross-functional teams
• Deliver initiatives that create tangible business value

Our ideal candidate will have:

• A Bachelor's degree in Computer Science, IT, or related field
• 8+ years' of technology leadership experience
• Extensive experience with Corporate / Business Systems
• CRM Systems (Salesforce, Pardot, HubSpot)
• Contact Center Technologies (Zoom, Five9, RingCentral)
• ERP Systems (NetSuite, SAP, Oracle)
• Marketing Automation Platforms (Pardot, Marketo)
• Customer Success Management Tools (Gainsight, Totango)
• Integration and Middleware Platforms (Boomi, MuleSoft, Workato)
• Proven track record of internal customer management and cross-functional engagement
• Strong experience with PMO frameworks and project governance
• Technical solution architecture and design
• Enterprise architecture understanding
• Vendor and partner technology management
• Change management and Technology adoption
• Execution-focused delivery methodologies

Physical Requirements:

• This position works most of the time in a fixed office location and may involve sitting and/or standing for prolonged periods
• Frequently required to communicate verbally and in writing (mostly email) with customers, prospects, and other employees
• Use of computer, telephone, and other office equipment for the greater part of the workday
• Occasional travel may be required for this position

Why Procare?

• Excellent comprehensive benefits packages including: medical, dental, & vision plans
• HSA option with employer contributions
• Vacation time, holidays, sick days, volunteer & personal days
• 401K Plan with employer match and immediate vesting
• Employee Stock Purchase Plan
• Employee Discount Program
• Medical, Dependent Care, and Transportation FSA Plans
• Company paid Short and Long-Term disability and Life Insurance
• RTD EcoPass for all Denver employees
• Tuition Reimbursement and continued Professional Development
• Fast paced, high energy workplace environment in prime downtown location
• Regular company provided meals

Salary

$146,300 - $177,100/year DOE

Location

This position can be based in our Denver, CO or Atlanta, GA offices. Procare operates in a hybrid working model based on business needs. Candidates must be willing and able to work in office a minimum of 3 days per week.