Jobs · Human Resources

Director HR Solutions

Lumen Technologies · United States · 1 mo ago
RemoteRemoteHuman ResourcesFull-time

About the role

The role involves managing network infrastructure, ensuring high availability, and providing technical support to customers.

Responsibilities

  • Manage and maintain network infrastructure, including routers, switches, and servers.
  • Provide technical support to customers via phone and email.
  • Perform routine maintenance tasks to ensure system reliability.
  • Collaborate with cross-functional teams to resolve complex issues.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Minimum 3 years of relevant IT experience.
  • Strong understanding of networking protocols and technologies.
  • Proficient in troubleshooting and problem-solving.
  • Excellent communication skills, both verbal and written.

Qualifications

  • CCNA certification preferred.
  • Experience with network monitoring tools.
  • Knowledge of cloud services and virtualization technologies.

Skills

  • Technical proficiency in network management software.
  • Ability to work independently and as part of a team.
  • Attention to detail and ability to handle multiple tasks simultaneously.

Benefits

Comprehensive health, dental, and vision insurance plans.

Pay

$80,000 - $100,000 annually based on experience.

Schedule

Full-time, Monday through Friday, 8:00 AM - 5:00 PM.

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