Director, Head of Credit Card Business

This high-impact leadership role is responsible for building, managing, and growing Alliant’s credit card business with potential for additional products over time. The leader will set the business vision, strategy, financial agenda, and performance expectations for the portfolio, driving member value, risk-adjusted growth, profitability, and a WOW member experience.

Responsibilities

• Define and execute the unsecured card business strategy and multi-year roadmap in alignment with enterprise objectives, market trends, member needs, and financial performance goals.
• Serve as the business owner for lending performance, including growth, profitability, pricing, portfolio economics, risk-adjusted returns, member engagement, and competitive positioning.
• Translate business strategy and analytical insights into clear requirements, operating specifications, financial targets, and performance measures for cross-functional partners.
• Ensure resiliency of credit card line management, including portfolio segmentation, pricing and offer strategy, line assignment and management; balance growth, utilization, revenue optimization, loss performance, and lifecycle treatment strategies.
• Lead matrixed execution across Finance, Credit, Marketing, Operations, Technology, Risk, Compliance, Analytics, and other partners to design, launch, enhance, and scale unsecured lending capabilities.
• Own the full business lifecycle from concept and design through launch, commercialization, optimization, ongoing portfolio management, and continuous improvement.
• Partner closely with Credit and Risk to ensure credit strategies, underwriting approaches, line management practices, approvals, losses, and portfolio quality align with business objectives and risk appetite.
• Monitor, analyze, synthesize, and report on financial, credit, operational, member, and market performance metrics to inform strategic decisions and improve outcomes.
• Design, compile, and present a business performance scorecard providing clear, actionable visibility into credit card portfolio performance, financial outcomes, credit trends, operational execution, member engagement, and progress against strategic goals.
• Lead go-to-market, positioning, and promotional strategies that support sustainable growth, member engagement, and market competitiveness.
• Lead, develop, and mentor a high-performing team, fostering analytical discipline, collaboration, accountability, business ownership, and strong execution in a matrixed environment.

Requirements

• Bachelor’s degree with an analytical concentration in mathematics, science, business, finance, or related field required; advanced degree preferred.
• 10+ years of consumer lending, credit card, financial services business management, portfolio management, or related experience.
• 3-5+ years of people leadership experience, with demonstrated ability to lead analytical, business, or cross-functional teams through complex initiatives.
• In lieu of education: 12 years of product development/design, product management, strategic marketing including people management.

Pay

Typical hiring range: $149,700.00 to $256,700.00 annually. Actual compensation will be determined using factors such as experience, skills, and knowledge.

Benefits

• Health care, vision, and dental coverage
• 401k with employer match
• Annual performance bonus
• Work from home up to 3 days a week
• Paid parental leave
• Employee discount programs
• Time off including paid personal and sick days
• 11 paid holidays
• Education reimbursement

Note: Eligibility and cost of benefits can vary depending on the number of regularly scheduled hours and job status.